Aramex is a leading global logistics provider, dedicated to connecting the world and bridging the gap between East and West. They enable growth and wealth for businesses and partners by offering an extensive range of services, from domestic and international express delivery, e-commerce shipping and fulfillment, to road, air, and sea freight, supply chain management, consumer retail services, and technical support.
Their commitment to innovation is evident in their diverse service portfolio, catering to various sectors such as e-commerce, SMEs, healthcare, and oil & gas. With over 17,000 employees in more than 600 offices across 65 countries, they ensure safe and reliable connections for sustainable growth in global trade.
Aramex is a pioneer in the region when it comes to sustainability, having released the first sustainability report in the MENA region. They have achieved significant milestones, such as a 20% reduction in carbon emissions since 2020, a 46% reduction in fuel per shipment, a 55% reduction in electricity usage per shipment, and a 17% increase in recycling. They have made substantial investments in renewable energy, electric vehicles, and energy awareness initiatives.
Their history spans over four decades, marked by significant milestones and achievements, such as co-founding the Overseas Express Carriers Global Alliance, being the first Arab-based company listed on NASDAQ, delisting from NASDAQ to return to private ownership, managing the Global Distribution Alliance, trading on the Dubai Financial Market, and joining the United Nations Global Compact. Their growth includes the acquisition of companies such as PostNet in South Africa and Fastway in Australia. Recently, GeoPost S.A., the parent company of DPD Group, acquired a significant share in Aramex, further expanding their global footprint.
The company knows a large activity in the following countries: the United Arab Emirates, Saudi Arabia, South Africa, Australia and India as well as many other countries.
How do I track Aramex shipments?
To track a Aramex shipments, enter the tracking number in the field above, click the "Carrier" button, and select "Aramex" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.
You might be wondering, "What does an Aramex tracking number look like?"
How does Aramex tracking number look like?
Aramex tracking numbers can consist of either 10-11 digits (e.g., 1623456879, 36123456789) or a combination of letters and digits. For example, they might begin with "DBP" followed by 10 digits (e.g., DBP1123456789).
How long does it take for Aramex to deliver your shipments?
The delivery time for Aramex shipments varies depending on the destination, service selected, and other factors such as customs clearance. Generally, express shipments are delivered within 1-3 business days for domestic destinations and 3-5 business days for international destinations. For freight shipments, delivery times may vary depending on the mode of transportation and the destination.
Here are some examples of delivery times:
- Domestic express parcel delivery within the UAE: 1-2 business days
- Express parcel delivery from Dubai, UAE to Riyadh, Saudi Arabia: 2-4 business days
- Domestic express parcel delivery within Saudi Arabia (e.g., from Riyadh to Jeddah): 1-3 business days
- Express parcel delivery from Dubai to New York, USA: 3-5 business days
- Air freight shipment from Dubai to London, UK: 5-7 business days
- Ocean freight shipment from Dubai to Sydney, Australia: 18-22 business days
What are the weight limits for Aramex Express services?
Aramex offers various weight limits for their services. For the "Express Parcel" service, there is a minimum weight limit of 500 grams (1 lb). In contrast, the "International Express" service has a maximum weight limit of 30 kg (66 lbs) for shipments to any location worldwide.
Frequently Asked Questions about Aramex
What should I do if my Aramex shipment is delayed?
If your shipment is delayed, you can first check the shipment status using your Aramex tracking number. If the delay persists or if you require further assistance, contact Aramex customer support by phone or email.
How can I report a lost or damaged Aramex shipment?
If your shipment is lost or damaged, contact Aramex customer support immediately. Provide them with your tracking number and any relevant information about the issue. Aramex will investigate the matter and provide you with information on how to proceed.
My tracking information has not been updated for several days, what should I do?
If your tracking information hasn't been updated for an extended period, it could be due to various reasons such as customs clearance, delays in transit, or technical issues. Contact Aramex customer support to inquire about the status of your shipment.
What if my Aramex shipment is delivered to the wrong address?
In the event that your shipment is delivered to the wrong address, contact Aramex customer support as soon as possible. Provide them with your tracking number and the correct delivery address. They will investigate the issue and take the necessary steps to resolve it.
How can I change the delivery address of my Aramex shipment?
If you need to change the delivery address of your shipment, contact Aramex customer support as soon as possible. They will guide you through the process and inform you of any additional fees that may apply.
What happens if I'm not at home when my Aramex shipment is delivered?
If you're not at home when your Aramex shipment arrives, the courier may leave a notice with instructions on how to reschedule the delivery or pick up the shipment from a nearby location. Alternatively, you can contact Aramex customer support to arrange for redelivery or shipment pickup.
When will my Aramex tracking number be available?
Your Aramex tracking number should be available once your shipment has been processed and picked up by Aramex. If you do not receive a tracking number or have issues with it, contact the sender or Aramex customer support for assistance.
Why is my Aramex tracking number not working?
If your Aramex tracking number is not working, it could be due to several reasons, such as the shipment not being processed yet, an incorrect tracking number, or a typo in the tracking number you entered. Double-check the tracking number to ensure it is correct. If the tracking number is correct, wait for some time to allow the shipment to be processed before trying to track it again. If the issue persists, contact Aramex customer support for assistance.
Is it possible to track multiple Aramex shipments simultaneously?
Indeed, tracking several Aramex shipments at once is possible by inputting multiple tracking numbers, each separated by a new line, in the designated tracking field provided above.
What does "In Transit" mean on my Aramex tracking status?
"In Transit" means that your Aramex shipment is currently on its way to the destination. The shipment may be transported by air, sea, or land, and it may go through various transit points before reaching its final destination.
What should I do if my Aramex tracking status shows "Delivered," but I haven't received my shipment?
If your Aramex tracking status shows "Delivered," but you haven't received your shipment, first check the delivery location for any signs of the shipment or a delivery notice. If you still cannot locate the shipment, contact Aramex customer support immediately for assistance.