LaserShip, a leading logistics delivery service company based in Vienna, Virginia, has been taking significant strides in its expansion efforts. Recently, the company announced its growth into Tennessee, opening new branches in major cities such as Nashville, Memphis, and Knoxville, signaling a broader reach within the United States.
In a notable rebranding initiative, LaserShip and its partner OnTrac, with whom they have a transcontinental partnership, unveiled a new brand identity. They will now be marketed under the name “OnTrac,” which includes a new logo and website among other changes. This rebranding follows the merger of the two companies and aims to create a seamless identity as they combine their East and West delivery footprints.
This expansion is not just limited to Tennessee. LaserShip and OnTrac are also extending their network to Texas, which is expected to reach 80% of the U.S. population in 2023. This move is strategically significant as it allows retailers to leverage a new transcontinental delivery service, enabling them to reach consumers in the nation’s most populated regions with faster, more reliable home delivery at a lower cost. The merger between LaserShip and OnTrac, announced in October 2021, has been a driving force behind this ambitious expansion, indicating a concerted effort to position themselves as a top choice for e-commerce deliveries across the country
How to track LaserShip packages?
To track LaserShip packages, enter a valid LaserShip tracking number into the designated field, and click the "Carrier" button, then select "LaserShip". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
What do LaserShip tracking numbers look like?
LaserShip's tracking numbers come in two formats. The most common format begins with '1LS' followed by a combination of random letters (A-Z) and numbers (0-9), for example, '1LSCYM1000AIBES'. The second format starts with either 'LX', 'LS', or 'BN', followed by eight digits, such as 'LX12345678', 'LS12345678', or 'BN12345678'.
Where can LaserShip deliver packages?
LaserShip currently delivers packages to 22 states, including Washington, D.C., primarily in the Eastern and Midwestern regions of the United States. The coverage area may expand as LaserShip continues to grow, so the number of states served could increase over time.
How long does it take for LaserShip to deliver your parcels?
Based on our statistics, LaserShip typically delivers domestic parcels within the United States in 1 to 7 days on average.
I don't have my LaserShip tracking number. What should I do?
You should contact the sender or the store where you made the purchase to obtain the tracking information. Typically, your tracking number will begin with '1LS', 'LS', 'LX', or 'BN', for example, 'LS12345678'.
When does LaserShip deliver packages?
LaserShip delivers packages from Monday to Friday between 8 AM and 9 PM.
Does LaserShip deliver Amazon packages?
Yes, LaserShip does provide delivery services for Amazon packages. Therefore, you can track your Amazon packages using our package tracking platform.
Frequently asked questions about LaserShip Shipment-Related Issues
What should I do if my LaserShip package is delayed?
If your package is delayed, check the tracking information for the most recent updates. If the package has not arrived within the expected delivery window, contact LaserShip customer service for assistance and further information.
How do I report a lost or damaged package with LaserShip?
To report a lost or damaged package, you should file a claim through LaserShip’s website or contact customer service directly. Be prepared to provide details of the shipment and any evidence of damage for a lost or damaged claim.
Can I change the delivery address after the package has already shipped?
Once a package is in transit, changing the delivery address may not always be possible. However, you can contact LaserShip customer service to check if a change of address is feasible for your shipment.
Frequently asked questions about LaserShip Tracking-Related Issues
Why isn't my LaserShip tracking number working?
If your tracking number isn’t working, it may be due to a delay in the tracking system updates. Wait for a short period and try again. If the problem persists, reach out to the sender or LaserShip customer service for clarification.
How can I track my package without a tracking number?
In case you don’t have a tracking number, you may track your package by contacting the sender for the correct tracking information or reaching out to LaserShip with the shipment details.
What does it mean when my tracking status says 'Exception'?
A tracking status of 'Exception' indicates an unexpected event that may delay delivery, such as bad weather or a customs delay. Check the detailed tracking information for specifics and follow up with LaserShip if needed.
My package was supposed to be delivered today, but the tracking hasn't updated. What does this mean?
A lack of tracking update on the expected delivery day could mean a delay in the logistics process. It’s best to wait until the end of the day, as packages can be delivered up until the end of the business day. If there’s no delivery, contact LaserShip for more details.