JIUDT, operated by Shenzhen Jiuding Tong International Logistics Co., Ltd., is a China-based cross-border B2C logistics provider established in 2020. The company focuses on shipping solutions for Chinese cross-border e-commerce sellers and operates from Shenzhen, where its official website lists its headquarters and warehouse resources.
JIUDT offers several types of cross-border logistics products, including FBA air and sea freight, dedicated B2C lines, international express services and postal small-packet channels. Its official service portfolio includes China-Europe railway transportation, Matson fast sea freight to the United States, Hong Kong and mainland UPS services, China Post and PostNL small packets, a Japan Sagawa line and USPS-related services.
The company also provides supporting logistics services such as pickup, warehousing and fulfillment. JIUDT states that it operates a 5,000-square-meter self-managed warehouse in Shenzhen and has its own vehicles for collection and handling in South China. Pickup can also be arranged through cooperating couriers in other parts of China.
JIUDT uses its own logistics-management system for services such as rate inquiries, shipment queries and financial management, with integrations for several e-commerce ERP platforms. Many of its international routes also provide end-to-end Tracking or transfer to established destination carriers such as Sagawa, UPS, USPS or Royal Mail for later stages of delivery.
How JIUDT shipment tracking works
To Track a JIUDT package on 4Tracking, enter the shipment tracking number into the tracking field. 4Tracking can automatically identify the carrier when the number is recognized; if necessary, select JIUDT manually. Press the Track button to open the results page and view the latest available package tracking events.
JIUDT shipments can involve more than one logistics stage. A parcel may first be processed in China and later appear in the Tracking system of a destination delivery partner. For example, the company's Japan battery line is linked with Sagawa, its Hong Kong UPS service uses UPS, and its UK general-goods line identifies Royal Mail as the delivery method.
If Tracking does not immediately show an update, make sure you entered the actual shipment number rather than an order number or payment reference. Some routes may also require time for the first online scan after the parcel leaves the JIUDT warehouse or is transferred to the next carrier.
JIUDT tracking number formats
JIUDT does not publish one universal tracking-number pattern for all of its services. Because the company uses several postal, express and dedicated-line products, the format can depend on the particular route and delivery carrier.
One officially documented example is JIUDT's Japan battery line, for which the company states that an AS tracking number can be used for advance online registration before shipment. However, this should not be interpreted as the format for every JIUDT package. Other services may use tracking identifiers issued through UPS, postal operators or other delivery systems.
For reliable package tracking, enter the complete number provided by JIUDT or the seller without changing its prefix, length or characters. If multiple numbers appear in your shipping confirmation, the sender can confirm which identifier should be used for the current stage of transportation.
JIUDT delivery times and supported examples
JIUDT does not have one delivery timeframe that applies to all packages. Transit times vary by destination, transport method and service. Its official documentation publishes separate reference times for several individual routes.
For the Japan battery dedicated line, the detailed service page gives an overall reference transit time of 6–8 calendar days and states that the shipment can be followed throughout the route. The general service summary on the website also describes this route as approximately 5–7 calendar days after leaving the warehouse, so customers should treat these figures as route-specific references rather than guaranteed delivery dates.
For JIUDT's DHL United States power-bank line, the official service information states that shipments can go online the same day and gives a reference delivery time of 6–8 calendar days. The Hong Kong UPS Red service lists a service time of 3–5 calendar days.
Other documented examples include approximately 7–10 working days for the UK general-goods dedicated line and 10–15 days for the Israel battery line. These estimates belong to those specific products and should not be applied to unrelated JIUDT shipments. Customs checks, destination conditions and the final delivery carrier can also affect actual arrival time.
How to contact JIUDT about shipment issues
JIUDT lists its customer contact email as info@jiudt.com. The official website also gives the landline +86 0755-28508403, mobile number 15013460085 and QQ number 1841642605.
The company's listed address is Building A, 1st Floor, No. 257 Liangbai Road, Liang'antian Community, Pinghu, Longgang, Shenzhen, China. Its published business hours are Monday through Friday from 8:30 to 18:30 and Saturday from 8:30 to 18:30, with Sunday closed.
When contacting JIUDT about a delayed or missing shipment, provide the tracking number, shipping route if known and the latest Tracking status. If you purchased through an online seller, you can also contact the sender because the sender has the original JIUDT booking and can request a shipment investigation or compensation according to the conditions of the specific service.
Frequently asked questions about JIUDT package tracking issues
How do I Track a JIUDT package?
Enter your JIUDT tracking number into 4Tracking and press the Track button. 4Tracking will identify the carrier when possible and display the latest available shipment events on the results page.
Why is my JIUDT tracking number not working?
Check that you entered the shipment number rather than an order or payment reference. Some JIUDT routes may not show the first scan until the parcel has been processed or transferred to the relevant international or destination carrier.
What does a JIUDT tracking number look like?
JIUDT does not publish a single universal format for all services. Its Japan battery line specifically supports an AS tracking number for advance registration, while other routes can use identifiers associated with different postal or express delivery systems.
Why does my JIUDT package show another carrier?
This can be normal because JIUDT uses different international delivery channels. Depending on the selected service, a shipment may later be handled or tracked through carriers such as Sagawa, UPS or Royal Mail.
How long does JIUDT delivery to Japan take?
JIUDT's detailed page for its Japan battery line gives a reference overall transit time of 6–8 calendar days. Its service summary also mentions approximately 5–7 calendar days after warehouse departure, so the actual shipment should be followed through Tracking rather than relying on a single fixed date.
How long does the JIUDT Hong Kong UPS service take?
The official Hong Kong UPS Red service page lists a service time of 3–5 calendar days. This estimate applies to that specific channel and not to every JIUDT package.
How long does JIUDT shipping to the United Kingdom take?
The company's UK general-goods dedicated line lists a reference timeframe of 7–10 working days. Other services to or through the UK may have different transit times.
Why has my JIUDT Tracking stopped updating?
A shipment can spend time between JIUDT processing, international transport, customs and transfer to a destination delivery company. If no new event appears beyond the expected timeframe for your route, contact JIUDT or ask the sender to open a shipment enquiry.
Which country does JIUDT operate from?
JIUDT's verified direct operating country is China. The company is headquartered in Shenzhen and provides cross-border services to multiple overseas destinations through its logistics products and delivery partners.
How can I contact JIUDT about a delayed package?
You can email info@jiudt.com, call +86 0755-28508403 or use the mobile number 15013460085. Include your tracking number and the latest package tracking information so the shipment can be identified.