PostNord Sweden is the leading postal and logistics service provider in Sweden, known for its extensive network and reliable services. Formed in 2009 through the merger of Post Danmark A/S and Posten AB, PostNord operates across the Nordic region, offering a wide range of solutions for both individuals and businesses. With its headquarters in Solna, Sweden, PostNord Sweden is committed to delivering high-quality postal, logistics, and e-commerce services. The company leverages advanced technology and a dedicated workforce to ensure efficient and timely deliveries.
Services Offered by PostNord Sweden
PostNord Sweden provides a comprehensive array of services designed to meet the diverse needs of its customers. These services include:
- Mail Services: Handling letters, postcards, and documents for both domestic and international delivery.
- Parcel Delivery: Reliable and efficient parcel delivery services within Sweden and to international destinations.
- Express Services: Expedited shipping options for urgent deliveries, ensuring quick and secure delivery both domestically and internationally.
- E-commerce Solutions: Integrated logistics support for online retailers, including warehousing, order fulfillment, and last-mile delivery.
- Logistics and Warehousing: Comprehensive logistics solutions, including warehousing, distribution, and supply chain management.
- Digital Services: Offering digital communication solutions such as electronic invoicing and secure digital mailboxes.
PostNord Sweden’s extensive network and advanced technological infrastructure enable it to deliver high-quality services, making it a trusted partner for postal and logistics needs in Sweden and around the world.
Shipment Tracking
How Shipment Tracking Works
PostNord Sweden offers a robust shipment tracking system that allows customers to monitor their parcels throughout the delivery process. The tracking system is accessible through the PostNord website and mobile app, where customers can enter their tracking number to receive real-time updates on the status and location of their shipments. This transparency ensures that customers are always informed about the whereabouts of their parcels, enhancing the overall shipping experience.
Tracking Number Format
The tracking number format for PostNord Sweden shipments starts with two letters, followed by nine digits, and ends with the Sweden country code (SE). For example, a tracking number might look like this: EE123456789SE. This unique identifier allows customers to receive detailed information about their shipment's progress and current location.
Shipment Delivery Time
The delivery time for PostNord Sweden shipments depends on the destination and the type of service selected. Generally, domestic deliveries within Sweden take 1-3 business days. International deliveries vary depending on the destination country and customs processes, ranging from 5-10 business days for standard services to shorter times for express deliveries.
How to track PostNord Sweden shipments?
To track a PostNord Sweden shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "PostNord Sweden" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Examples of Delivery Times
- Within Sweden: 1-3 business days
- To Denmark: 2-4 business days (standard), 1-2 business days (express)
- To Germany: 3-5 business days (standard), 2-3 business days (express)
- To the USA: 7-10 business days (standard), 3-5 business days (express)
- To the UK: 5-7 business days (standard), 3-5 business days (express)
Contacting PostNord Sweden for Shipment Issues
If customers encounter any issues with their shipments, PostNord Sweden offers several channels for assistance. The customer service team is dedicated to resolving issues promptly and ensuring customer satisfaction.
Contact Information
Customer Service:
- Opening Hours: Mon–Fri 8.00 a.m. – 6.00 p.m.
- Telephone: 0771-33 33 10
- From Abroad: +46 771 33 33 10
- Email: [email protected]
Technical Inquiries (Riktiga Vykort and Skicka Direkt):
- Telephone: 0771-37 10 15
- From Abroad: +46 771 37 10 15
Frequently Asked Questions
What should I do if my tracking number is not working?
If your PostNord Sweden tracking number is not working, first ensure that you have entered it correctly. If the issue persists, contact PostNord Sweden customer service at 0771-33 33 10 or +46 771 33 33 10 if calling from abroad. Provide them with your tracking number and any relevant details about your shipment.
Why is my shipment delayed?
Shipment delays can occur due to various reasons, including customs clearance, adverse weather conditions, or logistical issues. If your shipment is delayed, check the tracking information for updates. For more details or assistance, contact PostNord Sweden customer service.
How do I change the delivery address for my shipment?
To change the delivery address for your shipment, contact PostNord Sweden customer service as soon as possible at 0771-33 33 10. Provide them with your tracking number and the new delivery address. Note that changes may not be possible if the shipment is already in the final stages of delivery.
What should I do if my shipment is damaged or lost?
If your shipment is damaged or lost, contact PostNord Sweden customer service immediately. Provide them with your tracking number and details of the damage or loss. They will guide you through the process of filing a claim and assist you with any necessary documentation.
How can I schedule a pickup for my shipment?
To schedule a pickup for your shipment, visit the PostNord Sweden website or contact their customer service team at 0771-33 33 10. Provide them with the details of your shipment, including the pickup location and preferred pickup time.
Can I track multiple shipments at once?
Yes, you can track multiple shipments at once by entering each tracking number on a separate line on our tracking page. This will display the status and location of all your shipments simultaneously.
What if I miss the delivery of my shipment?
If you miss the delivery of your shipment, PostNord Sweden will usually attempt a second delivery. You can also contact their customer service to reschedule the delivery at a convenient time or arrange to pick up the shipment from a local post office.
How long does it take for tracking information to update?
Tracking information is usually updated in real-time as your shipment progresses through various stages of transit. However, there may be occasional delays in updates due to technical issues or processing times at different transit points. If your tracking information hasn't updated for an extended period, contact PostNord Sweden customer service for assistance.
How can I contact PostNord Sweden customer service?
You can contact PostNord Sweden customer service by phone at 0771-33 33 10 within Sweden or +46 771 33 33 10 if calling from abroad. Alternatively, visit their contact page for more support options.
How do I file a complaint about my shipment?
If you need to file a complaint about your shipment, contact PostNord Sweden customer service with all relevant details, including your tracking number and a description of the issue. They will provide guidance on the complaint process and assist you in resolving the matter.
What are the size and weight limits for PostNord Sweden shipments?
PostNord Sweden has specific size and weight limits for shipments, which may vary depending on the service selected. It is recommended to check the PostNord Sweden website or contact customer service for detailed information on size and weight restrictions.
Can I request a delivery time window?
PostNord Sweden offers flexible delivery options, including the ability to request specific delivery time windows for certain services. Contact PostNord Sweden customer service to inquire about available delivery time options for your shipment.
What should I do if I received someone else’s package by mistake?
If you received a package that does not belong to you, contact PostNord Sweden customer service immediately. Provide them with the tracking number and any other relevant details. They will arrange for the package to be collected and delivered to the correct recipient.
Monthly Delivery Performance for PostNord Sweden – June 2025
Our comprehensive monthly delivery report for PostNord Sweden in June 2025 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 SWESweden | SWE Sweden |
|
 GBRUnited Kingdom | SWE Sweden |
|
| SWE Sweden |  DEUGermany |
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| SWE Sweden |  IRNIran |
|
 NLDNetherlands | SWE Sweden |
|
 BGRBulgaria | SWE Sweden |
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| SWE Sweden |  QATQatar |
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| SWE Sweden |  THAThailand |
|
| SWE Sweden | BGR Bulgaria |
|
| SWE Sweden |  FRAFrance |
|
 POLPoland | SWE Sweden |
|
 UnknownUnknown | SWE Sweden |
|
| QAT Qatar | SWE Sweden |
|
 CHNChina | SWE Sweden |
|
| THA Thailand | SWE Sweden |
|