DAI Post is an Australian freight delivery services company established in 2000 and headquartered in Melbourne, Australia. For over 20 years, DAI Post has focused on safely delivering shipments to its customers. They also specialise in e-commerce and wholesale international inbound parcel delivery in Australia, New Zealand, and Singapore. DAI Post delivers millions of parcels annually and are e-commerce parcel specialists, providing an end-to-end service on behalf of their global freight partners. Once your order is picked and packed, it is received into one of its international origin sorting centres to be sorted, scanned, air freighted, and customs cleared at the destination. Once cleared through customs, it is handed over to DAI Post’s final mile carrier network for local delivery directly to its customers' doors.
How do I track DAI Post shipments?
To track a DAI Post shipment, enter the tracking number in the field above, click on the "Carrier" button and select "DAI Post". If you are unsure which carrier delivers your shipment, then leave the system to choose the carrier automatically on your behalf, after that click on the "Track" button. You will be redirected to the tracking results page where you will find detailed information about your shipment including locations and dates.
How long does DAI Post take to deliver your shipments?
According to our statistics, DAI Post delivers international shipments within 14-45 days depending on the shipment. This timeframe is not guaranteed as it is only based on our statistics and there can be exceptions where the shipment requires more days to be delivered, such as if the address is incorrect, weather conditions are adverse, etc. All of this information will be available in the tracking results.
Where can I find DAI Post offices?
You can find them at their head office in Melbourne, Australia, or at the international centres in New York, Los Angeles, and Chicago, USA, and also at 57 Loyang Way, Singapore 508749.
I didn't receive my DAI Post shipment. What should I do?
First, check your DAI Post tracking results and its latest tracking info. If the status of your shipment does not change for more than 7 days, please contact SMSA customer service for clarification.
- Go to https://www.daipost.com/#contact
- Fill the form, full name, email address, phone number, etc.
- In the message field, explain your problem and include the tracking number so they can recognise your shipment.
- Fill all other required fields.
- Click on the submit button.
- Then they will contact you via your email address.
- You can also contact them directly via phone number. I can include the phone number here, but it may change over time so it is recommended to go to the official website at https://www.daipost.com/#contact
- Scroll down until you find the phone number, call them and explain your problem.
- Please note that before you talk to DAI Post customer service, bring the correct tracking number first.