General Logistics Systems (GLS) is a British-owned express logistics company with its headquarters located in Amsterdam, Netherlands. Initially known as German Parcel at its inception in 1989, the company underwent a rebranding to GLS in 1999. It boasts a robust workforce of over 22,000 employees and caters to more than 270,000 customers. With a fleet of 37,000 delivery vans and about 4,500 long-distance trucks on the road, GLS ensures a wide-reaching delivery network. Moreover, it operates approximately 120 national and regional hubs, along with 1,600 depots and agencies. During the fiscal year 2019/2020, GLS handled the transportation of 667 million parcels. Presently, the GLS Group extends its services across 40 countries, the majority of which are in Europe.
In the United States, GLS operates under the name GLS US, formerly known as GSO. It has rapidly expanded its operations, now employing between 1,000 to 5,000 individuals. The US headquarters is situated at 12300 Bell Ranch Dr, Santa Fe Springs, CA 90670, USA. On October 1st, 2021, GLS US inaugurated a new service center in Aurora, CO, extending its Parcel and LTL (Less Than Truckload) network service area to encompass a population of over 4 million individuals.
How do I track GLS US packages?
To track a GLS US packages, put the tracking number in the field above, click on "Carrier" button and select "GLS US", if you are not sure which carrier delivers your shipment, then leave the system to choose the carrier automatically on your behalf, after that click on "Track" button, then you will be redirected to the tracking results page where you will find detailed information about your shipment including locations and dates.
What does a GLS US tracking number look like?
In order to track parcels from GLS US, it's essential to know what the GLS US tracking numbers look like. In this article, you will learn all about GLS US tracking numbers.
GLS US tracking numbers may consist of 9, 10, 12, or 20 digits, for example, 1110137601 or 21071616173567990499. They can also comprise a combination of random characters from A-Z and 0-9, totaling 20 characters, for example, 1AE7982095224B95935D.
How long does GLS US take to deliver your packages?
According to our statistics, GLS US delivers domestic shipments within 1 to 7 days to any city in the United States.
I have not received GLS US package. what should I do ?
Firstly, check your GLS US parcel tracking results for the latest tracking information. If your parcel has been in transit for more than 7 days without any updated information, it's advisable to contact GLS US customer service for clarification.
- Visit https://www.gls-us.com/support/contact-us
- Fill out the form with your full name, phone number, email address, and zip code, among other details.
- In the message field, explain your issue and include the tracking number to help them identify your parcel.
- Complete any other required fields.
- Click on the "Submit" button.
- They will then contact you via the email address provided.
Alternatively, you can contact them directly via phone. While I could provide the phone number here, it might change over time, so it's recommended to visit the official website at https://www.gls-us.com/support/contact-us. Scroll down until you find the phone number, call them, and explain your problem.
Please ensure you have the correct tracking number on hand before reaching out to GLS US customer service.
Frequently asked questions about GLS USA (GSO)
What is GLS USA (GSO)?
GLS USA, formerly known as GSO, is a courier and logistics service provider offering reliable delivery solutions within the United States. They provide a variety of shipping and logistics services to meet the needs of individuals and businesses alike.
Where is GLS USA (GSO) headquartered?
GLS USA (GSO) is headquartered in California, United States.
How long does it take for a shipment to be delivered with GLS USA (GSO)?
Delivery times vary based on the service selected and the distance between the origin and destination. You can get an estimated delivery time by using the tracking feature on the GLS USA (GSO) website or by contacting their customer service.
What should I do if my shipment is delayed?
If your shipment is delayed, check the tracking information for any updates. If the tracking information has not been updated or if there is any other issue, contact GLS USA (GSO) customer service for further assistance.
Can I change the delivery address of my shipment?
In some cases, it may be possible to change the delivery address by contacting GLS USA (GSO) customer service. It's advisable to do this as early as possible to avoid any additional delays or charges.
What should I do if my shipment is damaged or lost?
If your shipment is damaged or lost, report the issue to GLS USA (GSO) customer service immediately. They will guide you through the necessary steps for filing a claim.
How can I contact GLS USA (GSO)?
You can contact GLS USA (GSO) through their official website or by calling their customer service hotline. The contact details are provided on their website.
Does GLS USA (GSO) offer international shipping services?
GLS USA (GSO) primarily operates within the United States. For international shipping services, it's advisable to check their website or contact their customer service for more information.