Correos, also known as Sociedad Estatal Correos y Telégrafos, is the national postal service of Spain. This state-owned entity has been a critical cog in the country's communication mechanism, dating back to more than three centuries. Today, Correos is not just a postal service provider; it's an operator that adapts to the evolving needs of Spanish society, offering a wide range of services, including mail, parcels, direct marketing, and financial services.
Correos' services stretch across a broad spectrum, designed to meet the diverse needs of individuals, businesses, and public institutions. Traditional mail services such as letters, postcards, and parcels make up its core offerings. Still, Correos has also embraced technological advancements to deliver services like electronic notifications, e-commerce logistics, and digital solutions. It has consistently demonstrated its commitment to innovation, quality, and efficiency, earning a prominent place in Spain's postal and courier landscape.
Headquartered in Madrid, Correos maintains an extensive network across Spain, including over 2,000 postal offices and more than 8,600 rural service points. This wide presence enables Correos to serve not only the urban areas but also the remote regions of the country, ensuring every resident can access reliable postal services.
Correos Spain shipment tracking
How does Correos Shipment Tracking Work?
One of the essential services offered by Correos is shipment tracking. This feature lets customers monitor their parcels in real-time, providing full visibility of the delivery process. The tracking system operates smoothly, offering updates from the moment the package is dispatched until it reaches its final destination.
How to Track Correos Spain Shipments?
To track Correos Spain shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "Correos Spain". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
What does a Correos Tracking Number Look Like?
A Correos tracking number typically comprises 13 characters, following the S10 standard of the Universal Postal Union (UPU). It usually begins and ends with a letter, with nine digits in the middle. For example, a tracking number could resemble this format: 'RR123456789ES'.
Correos Spain shipment delivery times
Delivery times at Correos vary based on the type of service chosen and the destination of the shipment. Domestic shipments within Spain usually take about 1-3 business days for standard delivery. However, express deliveries can arrive as early as the next working day.
For international shipments, delivery times can vary significantly, depending on the destination country. As an example, a standard parcel to a European country like France typically takes around 3-5 business days, while shipping to more distant countries, such as the United States, may take approximately 7-10 business days. Please remember that these are estimated times, and actual delivery may vary.
How Can You Contact Correos for Shipment Issues?
If you face any issues with your shipments, Correos offers comprehensive customer service. Make sure to have your tracking number and shipment details handy to expedite the process.
Within Spain, you can contact Correos by calling 902 197 197. Alternatively, you can send an email to [email protected] detailing your concerns or questions. It's crucial to include your tracking number and a thorough description of your issue to facilitate a prompt and effective resolution.
Frequently Asked Questions about Correos
What is Correos?
Correos is the national postal service of Spain. It offers an array of services ranging from traditional mail services to modern digital solutions, including e-commerce logistics and electronic notifications.
Where is Correos headquartered?
Correos is headquartered in Madrid, Spain. The company maintains a widespread network across the country with over 2,000 postal offices and more than 8,600 rural service points.
What does a Correos tracking number look like?
A Correos tracking number typically comprises 13 characters and follows the S10 standard of the Universal Postal Union (UPU). It often begins and ends with a letter, with nine digits sandwiched in the middle. An example of a tracking number could be 'RR123456789ES'.
How long does it take for Correos to deliver a package?
Delivery times with Correos vary depending on the service type and the shipment's destination. Domestic deliveries within Spain typically take 1-3 business days, while international deliveries can range from a few days to a couple of weeks, depending on the destination country.
What Should I Do if My Correos Shipment is Delayed?
If your Correos shipment is delayed beyond the expected delivery time, you should first track its status using your tracking number on the Correos website. If the delay is significant or if there are no recent updates, it's recommended to contact Correos customer service for assistance.
What Does 'In Transit' Mean for My Correos Shipment?
If your Correos shipment status shows 'In Transit', it indicates that your package is currently on its way to the destination. This status will be updated at each stage of the delivery process, including arrival at sorting centers, dispatch for delivery, and final delivery.
Can I Track My Correos Shipment Without a Tracking Number?
Generally, tracking a Correos shipment without a tracking number is not possible. The tracking number is a unique identifier for each package, enabling both the sender and the recipient to monitor the shipment's progress from dispatch to delivery.
What Does 'Delivered' Status Mean on Correos's Tracking System?
The 'Delivered' status on Correos's tracking system signifies that your shipment has reached its final destination and has been received by the recipient or an authorized person. If you see this status but have not received your package, it's advised to contact Correos customer service immediately.
What Should I Do If My Correos Shipment Is Missing or Damaged?
If your Correos shipment is missing or arrives damaged, you should report the issue to Correos as soon as possible. You can do this by contacting their customer service via email or phone. Be sure to provide your tracking number and a detailed description of the issue for a faster resolution.
How Can I Change the Delivery Address of My Correos Shipment?
If you need to change the delivery address after your package has been dispatched, you should immediately contact Correos's customer service. They can guide you through the available options, but keep in mind that changes might not always be possible once the shipment is in transit.
What Should I Do If I Received a Correos Shipment That I Did Not Order?
If you receive a Correos shipment that you did not order, it could be a mistake or a possible scam. You should contact Correos customer service to report the incident and follow their instructions.
Examples of statuses which Correos Spain shipment tracking passes
| Statuses |
| Absent recipient. Another delivery attempt will be made |
| Absent recipient. The shipment will be available for collection in the relevant Post Office |
| Absent recipient. The shipment will be available for collection the next working day after the date of the notice in the relevant Post Office |
| Absent: the recipient has been notified |
| Absent: there will be another attempt to deliver it on the next working day |
| Absent: there will be another attempt to deliver it today |
| An estimate of Customs fees and taxes has been sent to the recipient |
| Arrival of the shipment at the collection point selected by the recipient |
| Awaiting payment of charges: there will be another attempt to deliver it today |
| Classified in the logistics centre |
| Customs have finished the management of the importation |
| Customs have finished the management of the shipment |
| Customs management at the destination has finished |
| Delivery modified |
| Delivery was not possible due to force majeure or extraordinary circumstances: notification has been sent to the recipient |
| Delivery will be attempted in rural area |
| Deposited by the sender in a CityPaq device |
| Failed delivery: there will be another attempt to deliver it today |
| Held in the distribution office in the destination country |
| Import procedure completed, your shipment is on its way to the recipient |
| Notice has been sent to the recipient to present the necessary documentation |
| On its way to be delivered to the recipient |
| Payment transfer received for costs arising from Customs procedures and/or taxes |
| Recipient absent: they have been notified that they need to collect the shipment |
| Recipient is absent |
| Recipient with PO box: they have been notified that they need to collect the shipment |
| Return of the shipment due to the End of the collection period |
| Returned due to being refused by the recipient |
| Shipment awaiting collection at local post office |
| Shipment awaiting collection by the recipient at local post office |
| Shipment awaiting delivery |
| Shipment being returned |
| Shipment delivered in the home letterbox |
| Shipment delivered to the recipient or authorised person in the Post Office |
| Shipment delivered to the sender |
| Shipment has been classified in the Logistics Centre |
| Shipment has been pre-registered in the Correos systems, pending deposit |
| Shipment is available to the recipient in their PO Box |
| Shipment is being returned due to not having been collected by the recipient in the set time |
| Shipment is on hold due to breakage, awaiting instructions from the sender |
| Shipment is on hold due to incorrect postcode, awaiting instructions from the sender |
| Shipment is on hold due to the recipient being unknown, awaiting instructions from the sender |