Feishu, operated by Xiamen Feishu Supply Chain Co., Ltd., is a logistics provider founded in 2008 in the China (Fujian) Pilot Free Trade Zone. The company specializes in international express delivery, international air freight, and international sea freight, serving businesses that need cross-border transportation from China.
Feishu's official service portfolio includes international express, dedicated international lines, international postal services, air freight, sea freight, and international import services. The company also works with major express networks including DHL, UPS, FedEx, and EMS, allowing customers to choose different transportation channels according to shipment requirements.
In addition to standard express services, Feishu states that it has developed dedicated air and sea shipping lines for several international regions. These services are designed to give customers alternatives when balancing transportation speed, shipment type, and cost, while Feishu handles the logistics arrangement from its operations in China.
Feishu's published shipping process includes account registration, online shipment declaration, freight payment, and package acceptance. Once a shipment has been handed over, package tracking depends on the logistics reference assigned to the shipment and, for services using another express network, may also involve Tracking information from the carrier handling the transportation channel.
How to track Feishu packages
You can Track a Feishu package on 4Tracking by entering the tracking number in the tracking field. 4Tracking can automatically detect supported carriers when possible; if necessary, select Feishu manually, click the Track button, and you will be redirected to the results page to view the latest available package tracking events.
Enter the complete shipment number exactly as it appears in the shipping confirmation, seller message, or other logistics documentation. Because Feishu can arrange shipments through different international express and transportation channels, the number used for Tracking can depend on the particular service selected for the shipment.
Feishu tracking number formats
Feishu does not publish a sufficiently detailed official specification defining one universal tracking-number format for every service. No single verified prefix, fixed number of digits, or letter-and-number structure can therefore be applied reliably to all Feishu packages.
This is especially relevant for shipments arranged through DHL, UPS, FedEx, EMS, postal services, or dedicated lines, because the applicable tracking reference can depend on the transportation provider or logistics product. For accurate package tracking, use the complete number supplied by the sender without removing letters, leading zeros, or other characters.
Feishu delivery times and service examples
Feishu does not publish a sufficiently clear official table of numeric delivery times for its international express, air, sea, postal, or dedicated-line services. For this reason, a fixed number of delivery days should not be presented as a general promise for Feishu shipments.
Officially documented service examples include international express channels using DHL, UPS, FedEx, and EMS, as well as dedicated air and sea lines. These products use different transportation methods, so an express shipment can follow a very different schedule from air freight, sea freight, or a dedicated-line shipment.
The expected delivery date provided by the sender should therefore be considered together with the latest Tracking events. Transportation schedules, customs procedures, the service selected, and subsequent carrier handling can all affect how long an individual package takes to arrive.
How to contact Feishu about shipment issues
Feishu publishes the customer contact number 18859988112 and the email address 413595055@qq.com. The company's official contact page also lists QQ number 413595055.
Its published office address is Unit 3, Room 404, Building 2, Cross-Border E-Commerce Industrial Park, No. 29 Changhong Road, Xiamen Area, China (Fujian) Pilot Free Trade Zone. When requesting help with a package, provide the complete tracking number, shipping service if known, sender details, and the latest visible Tracking status.
If your Feishu shipment was arranged by an online seller or merchant, contacting the sender is also useful. The sender can verify which Feishu service or partner carrier was selected and can confirm whether another tracking number applies to a later stage of transportation.
Frequently asked questions about Feishu package tracking issues
Why is my Feishu tracking number not working?
The shipment may not yet have a visible logistics event, the number may have been entered incorrectly, or the shipment may use a tracking reference associated with another transportation provider. Check the complete number and ask the sender to confirm the correct reference if Tracking still returns no result.
Can I Track a Feishu package with 4Tracking?
Yes. Enter the tracking number on 4Tracking, allow the system to identify the carrier when possible, or select Feishu manually, then click Track to view the available package tracking information.
What format does a Feishu tracking number use?
Feishu does not publish one universal tracking-number format covering all of its services. Use the exact shipment number supplied by the sender instead of relying on an assumed prefix, length, or combination of letters and digits.
Why might my Feishu shipment have a different carrier tracking number?
Feishu works with international express networks including DHL, UPS, FedEx, and EMS. Depending on the shipping channel, a shipment may use a number associated with the carrier handling that transportation stage. Ask the sender to confirm which number should be used for Tracking.
How long does Feishu delivery take?
No universal numeric delivery timeframe could be verified from Feishu's official information. Express, air, sea, postal, and dedicated-line services follow different transportation processes, so use the shipment-specific estimate supplied by the sender together with the latest tracking events.
Why has my Feishu package tracking stopped updating?
A cross-border shipment may spend time between processing points or transportation stages before another scan is recorded. Continue checking Tracking and contact the sender or Feishu if the shipment remains unchanged beyond the expected timeframe for the selected service.
Does Feishu provide air and sea freight services?
Yes. Feishu officially lists international air freight and international sea freight among its main logistics products, alongside international express, postal, dedicated-line, and import services.
What should I do if my Feishu package is overdue?
Review the latest package tracking event and compare it with the delivery expectation supplied by the seller. If the expected period has passed without meaningful movement, contact the sender first or reach Feishu using the official telephone number or email address with your tracking and shipment details.
Monthly Delivery Performance for Feishu – April 2026
Our comprehensive monthly delivery report for Feishu in April 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
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 CHNChina |  USAUnited States |
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