Blue Dart Express Limited, commonly known as Blue Dart, is a premier courier delivery services company based in India. Established in 1983, Blue Dart has evolved into a significant player in the logistics and express delivery sector, catering to both domestic and international markets. With its headquarters located in Mumbai, Blue Dart is renowned for its extensive network, covering over 35,000 locations across India, and its integration with the global express giant DHL, enabling seamless international shipments.
Blue Dart offers a comprehensive range of services designed to meet the varied needs of its customers. These services include domestic priority delivery, which ensures time-critical shipments are delivered by the next possible business day, and international services through its partnership with DHL, providing a reliable and fast global reach. Additionally, Blue Dart provides specialized solutions like temperature-controlled logistics for sensitive items, supply chain solutions, and e-commerce logistics, ensuring that businesses of all sizes can depend on their expertise.
The company also prides itself on its state-of-the-art infrastructure, which includes a fleet of dedicated cargo aircraft, a vast ground network, and advanced technology systems. This infrastructure supports their mission to deliver excellence, reliability, and innovation in logistics, ensuring that every shipment is handled with the utmost care and precision.
Shipment Tracking with Blue Dart
How Shipment Tracking Works
Blue Dart's shipment tracking system is designed to provide customers with real-time updates on their consignments. By using a unique tracking number assigned to each shipment, customers can easily monitor the status and location of their packages from pickup to delivery. This tracking number is an 11-digit code, such as 79034111122 or 79034111041, which can be entered on the Blue Dart website or mobile app to access detailed tracking information.
Tracking Number Formats
The tracking numbers for Blue Dart shipments typically consist of 11 digits. Here are some examples of how these tracking numbers look:
- 79034111122
- 79034111041
These tracking numbers are crucial for identifying and monitoring the status of your shipments accurately.
How to track Blue Dart shipments?
To track a Blue Dart shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "Blue Dart" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Shipment Delivery Time
The delivery time for shipments with Blue Dart varies based on the service selected and the destination. For domestic priority services, shipments are generally delivered by the next business day. For example, a package sent from Mumbai to Delhi using this service would typically arrive within 24 hours. For international shipments, delivery times depend on the destination country and the specific service chosen. For instance, a package sent from India to the United States using DHL Express may take 2-4 business days for delivery.
Contacting Blue Dart for Shipment Issues
If you encounter any issues with your shipments, Blue Dart provides several ways to get in touch for assistance. You can contact their customer service through the following methods:
- Phone: +91 1860 233 1234
- Website: Blue Dart Contact Us
- Email: [email protected] or [email protected]
- Social Media: Blue Dart Facebook Page
By using these channels, customers can seek help with tracking their shipments, resolving delivery issues, or any other inquiries related to Blue Dart's services.
Frequently Asked Questions
What should I do if my tracking number is not working?
If your tracking number is not working, double-check that you have entered the correct 11-digit number. If the issue persists, contact Blue Dart customer service at +91 1860 233 1234 or email [email protected] for assistance.
Why is my shipment status not updating?
Shipment status updates can sometimes be delayed due to technical issues or operational delays. If your shipment status has not updated for an extended period, contact Blue Dart customer service to inquire about the current status of your package.
What does "In Transit" mean on my shipment status?
"In Transit" means that your shipment is on its way to the delivery address. It has been picked up and is currently being transported through the Blue Dart network.
What should I do if my shipment is delayed?
If your shipment is delayed, check the tracking information for any updates or notifications. If there are no updates and the delay is significant, contact Blue Dart customer service to find out the reason for the delay and the expected delivery time.
How can I change the delivery address for my shipment?
To change the delivery address for your shipment, contact Blue Dart customer service as soon as possible. Provide them with your tracking number and the new delivery address. Changes may be subject to certain conditions and fees.
What happens if I miss the delivery?
If you miss the delivery, Blue Dart will usually attempt to deliver your shipment again. If multiple delivery attempts are unsuccessful, the shipment may be held at a Blue Dart facility for pickup or returned to the sender. Contact customer service to arrange a convenient time for redelivery or pickup.
How do I report a lost or damaged shipment?
If your shipment is lost or damaged, contact Blue Dart customer service immediately. Provide them with your tracking number and details of the issue. They will guide you through the process of filing a claim and assist you in resolving the matter.
Can I schedule a pickup for my shipment?
Yes, you can schedule a pickup for your shipment by contacting Blue Dart customer service or using their online scheduling tool on the Blue Dart website. Provide the necessary details, including pickup address, date, and time.
How do I request proof of delivery?
To request proof of delivery (POD), contact Blue Dart customer service with your tracking number. They can provide you with a POD document that includes the recipient's signature and delivery details.
What payment methods does Blue Dart accept for shipment services?
Blue Dart accepts various payment methods, including credit/debit cards, net banking, and cash on delivery (COD) for certain services. Check the payment options available at the time of booking your shipment.
How do I contact Blue Dart customer service for tracking issues?
You can contact Blue Dart customer service for tracking issues via:
- Phone: +91 1860 233 1234
- Website: Blue Dart Contact Us
- Email: [email protected] or [email protected]
- Social Media: Blue Dart Facebook Page
They will assist you with any tracking-related queries or issues.