Poczta Polska, often recognized as the Polish Post, is the state postal administration of Poland. Founded in the 16th century, this historic establishment has continually provided postal services to the Polish populace for several centuries. Over the years, it has expanded its services and modernized its operations to stay relevant and competitive in the digital age.
Initially centered on traditional mail services, Poczta Polska has now diversified its offerings to include banking services, logistics, and even e-commerce solutions. This broad range of services makes Poczta Polska an integral part of Poland's communication infrastructure, supporting both personal and business needs of its customers.
Its headquarters is located in the capital city, Warsaw. As a vital hub of operations, the headquarters coordinates the activities of thousands of post offices across the country and ensures the smooth flow of communication and parcels between Poland and the rest of the world.
Shipment Tracking with Poczta Polska
How the Shipment Tracking Works
One of the modern features Poczta Polska offers is its shipment tracking capability. Once a parcel is dispatched, a unique tracking number is generated for that particular shipment. Senders and recipients can use this tracking number to monitor the progress and current location of their parcels. By entering the tracking number on Poczta Polska's official website, users can get real-time updates on their shipment's status, from dispatch to delivery.
How to Track Polish Post shipments?
To track Polish Post shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "Poczta Polska". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
What do Polish Post tracking numbers look like?
Poczta Polska's tracking numbers have a distinctive format that aids in easy identification. Typically, the tracking code is an alphanumeric sequence, and it follows the pattern: EE123456789PL. This structure starts with two letters, followed by nine digits, and ends with the "PL" suffix, which stands for Poland. Whenever you're tracking a shipment from Poczta Polska, ensure that you input the entire code without spaces to fetch accurate information about the package's status.
Shipment Delivery Time
The delivery time for parcels sent via Poczta Polska varies based on the service type and destination. Domestic shipments within Poland, for instance, usually get delivered within 1-3 business days. International shipments' duration, on the other hand, might differ based on the destination country, customs procedures, and the chosen postal service. Poczta Polska provides estimated delivery times for its various services, which can be a useful reference for users.
Poczta Polska EMS
Poczta Polska express mail service (EMS) is a postal service of Poczta Polska, which offers fast delivery for parcels and mail letters and goods. Currently Poczta Polska EMS service is provided only to the following countries: Austria, Belarus, Bulgaria, Czech Republic, Denmark, Estonia, Finland, Greece, Georgia, Netherlands, Ireland, Lithuania, Latvia, Germany, Norway, Singapore, Slovakia, Switzerland, Sweden, Hungary and the United Kingdom.
Poczta Polska EMS Tracking
Poczta Polska offers a unique website for the EMS users named "pocztex.pl" and offers online tracking of parcels, mail letters and goods. You can also tracking your EMS parcels in our web application, The EMS tracking number usually looks like some thing like this : "E#123456789PL" starting with E letter followed with and other letter followed with 9 digits and "PL" at the end.
The Poczta Polska EMS tracking number can also be just numbers as some thing like this : 0015900773312345678 starting with 00 followed by 1-5 then 590077 followed by 10-11 digits.
Delivery time for Polish Post shipments
The delivery time for parcels sent via Poczta Polska varies based on the service type and destination. Domestic shipments within Poland, for instance, usually get delivered within 1-3 business days. International shipments' duration, on the other hand, might differ based on the destination country, customs procedures, and the chosen postal service. Poczta Polska provides estimated delivery times for its various services, which can be a useful reference for users.
International delivery time for Polish Post EMS shipments
for international deliveries The expected delivery date for the EMS shipment is:
- 3 days arrival time to European countries.
- 6 days arrival time to the countries on continents other than Europe.
How to contact Poczta Polska for shipment related issues?
For any queries or concerns related to shipments, reach out directly to Poczta Polska at the following international number: 00 48 438 420 600. They can provide timely assistance and address any shipment-related issues you might be facing.
Frequently Asked Questions for Shipments Related to Polish Post (Poczta Polska)
What does the 'PL' at the end of my tracking number signify?
The 'PL' suffix in your tracking number stands for Poland, indicating that the shipment originates or is processed through the Polish postal system.
What should I do if my package hasn't arrived on the expected delivery date?
If your package hasn't arrived on the expected date, it's recommended to wait an additional 2-3 business days as there might be unexpected delays. If it still doesn't arrive, contact Poczta Polska customer service for assistance.
Can I change the delivery address once my package has been shipped?
Once a package has been dispatched, changing the delivery address is typically not possible. However, in certain situations, you may contact the local post office for assistance, although no guarantees can be made.
What happens if I miss the delivery of my package?
If you're not present during the delivery attempt, Poczta Polska will typically leave a notice informing you about the missed delivery. The package may then be collected from the designated post office, or a redelivery might be scheduled, based on the service chosen and the package's nature.
Does Poczta Polska deliver on weekends or public holidays?
Delivery schedules can vary, but generally, Poczta Polska doesn't deliver on public holidays. Weekend deliveries might be possible for certain services or locations, so it's best to check directly with the post office or the service terms at the time of sending.
How do I report a lost or damaged package?
If you suspect your package is lost or if it arrived damaged, immediately contact Poczta Polska's customer service or visit your local post office. Ensure you have your tracking number and any relevant documentation to assist in the investigation.
Can I send parcels internationally with Poczta Polska?
Yes, Poczta Polska offers international shipping services. Rates, delivery times, and available destinations can be found on their official website or by inquiring at a local post office.
What should I do if my tracking information hasn't been updated for several days?
Tracking updates might experience delays at times. If there hasn't been an update for several days, it's advisable to contact Poczta Polska's customer service with your tracking number for further information and clarification.
How long does Poczta Polska hold undelivered packages?
Undelivered packages are typically held for a specified period, often around 14 days. After this period, if the package is not collected or redelivery is not scheduled, it may be returned to the sender or processed as unclaimed.
Examples of statuses which Poczta Polska shipment tracking passes
| Statuses |
| Accepted in Poland |
| Accepted in the destination country |
| Can be collected at the post office |
| Collected at the post office |
| Customs clearance |
| Delivery ZPO |
| E-mail notification sent |
| Electronic shipment data received |
| Handed over for delivery |
| Item arrived |
| Item delivered |
| Item registered |
| Missed delivery |
| Missed delivery - redirected |
| Missed delivery - returned to sender |
| Package in transportation |
| Package sent |
| Postal notice - item can be collected at the post office |
| Posted |
| Pre-customs declaration stage |
| Processing for delivery |
| SMS notification sent |
| Second attempt of delivery notification |
| Second postal notice - item can be collected at the post office |
| Send to Remote Customs |
| Sent from Poland |
| Shipment release for delivery |