EQT is a China-based cross-border logistics carrier associated with the 17POST service of Shenzhen Yiqitou Logistics Co., Ltd. The company is based in Shenzhen and developed from a logistics operation serving cross-border e-commerce sellers before formally registering its international freight business in 2017. Its services are designed around moving parcels from China through different postal, express and dedicated international shipping channels.
EQT provides access to several types of logistics services, including international express delivery, postal parcels, dedicated international lines and overseas-warehouse solutions. The official service portfolio includes routes and partner services such as China Post parcels, China Post ePacket and EMS, Hong Kong DHL, FedEx, Australia lines, China-US services, Korea lines, Japan lines and CDEK services for Russia.
This multi-channel model allows e-commerce sellers to choose different services according to destination, package type, weight, required delivery speed and other shipping conditions. Some routes are intended for lightweight e-commerce parcels, while others use commercial express networks or destination-specific lines with local last-mile delivery partners.
Tracking availability also depends on the selected shipping channel. Many of the dedicated and express services advertised by EQT provide tracking through delivery, while some economical postal options can have more limited visibility. The official website includes a waybill-query function as well as self-service tools for checking shipment movement, freight information and remote-area details.
How to track EQT packages
You can Track an EQT package through 4Tracking by entering the shipment tracking number in the tracking field. 4Tracking is a universal package tracking service that can follow shipments handled through different logistics networks, which is useful because EQT uses several postal, express and dedicated-line channels for international deliveries.
You can also use the shipment-query function on the official EQT/17POST website. The official interface asks for the shipment or waybill number and supports querying multiple numbers, with the older official tracking interface indicating that up to 10 bill numbers can be entered at one time.
If Tracking does not show results immediately, check the number carefully and consider the service used. Some channels require time before the shipment information is transferred to the postal service, express carrier or destination delivery partner. For example, several services published by EQT indicate one to several business days before tracking information appears in the downstream carrier's system.
EQT tracking number formats
The EQT website refers to the identifier used for package tracking as a shipment number, waybill number or bill number. However, the official public information reviewed does not publish one universal tracking-number length, prefix or alphanumeric pattern covering all EQT shipments.
This is important because EQT offers multiple logistics channels, and shipments may ultimately use identifiers associated with China Post, EMS, DHL, FedEx, CDEK or other dedicated-line services. For that reason, there is no reliable single example that should be presented as the format for every EQT package.
Use the complete tracking number supplied by the merchant, sender or EQT shipping system exactly as provided. Do not remove letters, leading zeros or other characters simply because the number differs from another EQT shipment. 4Tracking can help identify and follow the available carrier events from the number you enter.
EQT delivery times
EQT does not have one delivery time for every package because transit depends heavily on the shipping channel and destination. The official service pages publish different reference transit times for individual routes, and these should be treated as service-specific estimates rather than a universal EQT delivery promise.
For example, the official Japan dedicated line lists a reference delivery time of about 3 to 5 business days. Its Australia dedicated line lists approximately 8 to 12 business days, while the Korea dedicated line lists about 7 to 15 business days.
For the published China-US DHL battery-parcel service, EQT lists an overall delivery time of approximately 7 to 15 business days. The service information explains that shipment information normally appears within about 2 to 3 business days, with arrival in the United States for customs processing around 5 to 7 business days before final delivery is completed.
Transit can be longer on routes using ground transport. For the CDEK Russia service, EQT lists approximately 10 to 15 business days for the air option and 20 to 30 business days for the ground option. Commercial express channels can be faster: the official DHL and FedEx service pages publish reference international delivery times of about 3 to 7 business days for their respective supported services.
Customs inspections, destination-country processing, flight availability, remote delivery areas and unsuccessful delivery attempts can extend these reference times. The most useful estimate for an individual package is therefore the transit information for the specific EQT channel combined with its latest Tracking events.
What to do if an EQT shipment has a problem
If your package appears delayed, first review its latest package tracking status on 4Tracking and confirm that the tracking number was entered correctly. If the shipment has already been transferred to another postal or express carrier, later tracking events may come from that partner rather than directly from EQT.
The official contact page lists the telephone number 17620483565 for shipment and company enquiries. It also lists the company's address as Room 418, Building 18, Wangtang Industrial Zone, Xingao Road, Xili, Nanshan District, Shenzhen, Guangdong, China.
The EQT/17POST website also displays a WeChat QR code for self-service access to freight information, shipment Tracking and remote-area queries. When contacting the carrier about a delayed, missing or abnormal shipment, keep the waybill number, destination, shipping date and any recent tracking events available so the shipment can be identified more easily.
Frequently asked questions about EQT package tracking issues
Why is my EQT tracking number not working?
The shipment may be newly created and not yet scanned into the relevant logistics network, or the number may have been entered incorrectly. Some EQT services also require one or more business days before information appears in a downstream carrier's system. Copy the complete waybill number exactly as supplied and try Tracking again later.
How can I Track an EQT package?
Enter your EQT tracking number on 4Tracking to see available shipment updates. You can also use the waybill-query function on the official EQT/17POST website.
What does an EQT tracking number look like?
EQT does not publish one fixed public tracking-number pattern for all shipments. Because the company uses different postal, express and dedicated-line services, the format can vary according to the selected channel. Use the complete number supplied with your shipment rather than relying on an assumed format.
How long does EQT delivery take?
Delivery time depends on the route and service. Official examples include about 3 to 5 business days for the Japan dedicated line, 7 to 15 business days for the Korea line and China-US DHL battery-parcel service, 8 to 12 business days for the Australia line, and 10 to 15 business days by air or 20 to 30 business days by ground on the published CDEK Russia services.
Why has my EQT package tracking stopped updating?
International shipments can have gaps between scans while moving between China, an airline or line-haul provider, customs and the destination delivery company. A lack of new events for a short period does not necessarily mean the package has stopped moving. If the delay becomes significantly longer than the reference time for the selected service, contact EQT with the waybill number.
Can an EQT package have tracking from another carrier?
Yes. EQT offers services that use postal operators, commercial express carriers and destination delivery partners. Depending on the selected route, later Tracking events may therefore be generated by the partner handling transportation or final delivery.
Does every EQT shipping service include full tracking?
No. Tracking capability depends on the service. Many dedicated lines and express products advertise tracking through delivery, while economical postal products may provide less information. The official China Post parcel information, for example, distinguishes between registered services with tracking and ordinary unregistered parcels without a tracking service.
How do I contact EQT about a delayed or missing package?
The official contact page lists 17620483565 as the company telephone number. Have your waybill number and shipment details ready when requesting assistance. The official website also provides WeChat-based self-service access for shipment Tracking and related logistics enquiries.
Monthly Delivery Performance for EQT – August 2026
Our comprehensive monthly delivery report for EQT in August 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 CHNChina |  UnknownUnknown |
|
| CHN China |  NGANigeria |
|
| CHN China |  NLDNetherlands |
|
| CHN China |  SAUSaudi Arabia |
|
| CHN China |  MEXMexico |
|