CTT Express

CTT Express Tracking

https://www.cttexpress.com +34 916 60 22 00

CTT Express is an operator in the express transport and courier sector, offering coverage throughout the Iberian Peninsula.

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Track CTT Express shipments

CTT Express

CTT Express, a prominent player in the logistics and parcel delivery industry, has made a significant mark in Spain with its comprehensive and reliable services. This esteemed courier service prides itself on offering a wide array of shipping solutions tailored to meet the diverse needs of both individuals and businesses. From standard domestic shipments to more complex international logistics, CTT Express has established itself as a trusted partner in facilitating seamless commerce and communication across borders.

Headquarters and Operations

Rooted in strategic efficiency, CTT Express' headquarters are located at Av. de Europa, 9, 28821 Coslada, Madrid, Spain. This location serves as the nerve center for its operations, housing both the administrative and operational teams that ensure the smooth processing and delivery of parcels. The choice of Coslada, situated near the heart of Madrid, underscores the company's commitment to accessibility and connectivity, enabling swift distribution channels across Spain and beyond.

Services Offered by CTT Express

CTT Express distinguishes itself through a variety of specialized services designed to cater to the ever-evolving demands of the logistics market. These services include, but are not limited to:

  • Standard and Express Delivery: Offering flexible delivery options to accommodate the urgent needs of clients.
  • International Shipping: Facilitating global trade with efficient cross-border shipping solutions.
  • E-commerce Logistics: Providing comprehensive support for online businesses, including warehousing, inventory management, and last-mile delivery.
  • Customized Solutions: Tailoring logistics solutions to fit the unique requirements of different industries and customers.

Shipment Tracking with CTT Express

How Shipment Tracking Works

CTT Express prioritizes transparency and customer satisfaction by providing an advanced shipment tracking system. This system allows customers to monitor the progress of their parcels in real-time, from the moment of dispatch to the final delivery. By entering a tracking number on the CTT Express website, customers can access up-to-date information on their shipment's location and status, ensuring peace of mind throughout the delivery process.

Tracking Number Formats

CTT Express employs tracking number formats that are highly structured for efficient parcel identification and tracking. Each tracking number consists of either 22 or 25 digits, exclusively numeric, ensuring a unique identifier for every shipment. Examples of these formats include numbers like "0078710012345678912345" and "0082800012345678912345." The use of a lengthy, numbers-only format allows for a vast number of unique combinations, ensuring that each parcel can be accurately tracked and managed throughout the delivery process.


This specificity in the tracking number format is crucial for customers and the company alike, facilitating the precise tracking and sorting of shipments within the CTT Express logistics network. Customers can enter their unique 22 or 25-digit tracking number on the CTT Express website to access real-time information about their shipment's journey, from dispatch through to delivery.

How to track CTT Express shipments?

To track a CTT Express shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "CTT Express" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.

Shipment Delivery Time and Examples

Delivery times with CTT Express vary based on the service chosen and the destination. Domestic shipments generally arrive within 1-2 business days, while international delivery times can range from 3-7 business days, depending on the country and service option selected. For example, a standard shipment from Madrid to Barcelona would typically be delivered the next business day, whereas a package sent from Spain to Germany might take approximately 3-5 business days using the express service.

Tracking Shein Orders with CTT Express

For customers utilizing online tracking services, monitoring Shein orders shipped via CTT Express in Spain is remarkably straightforward. Upon completing a purchase on Shein, the buyer is provided with a CTT Express tracking number via email, which is crucial for following the shipment's journey. By inputting this number into the provided tracking field, customers can access up-to-date, detailed information on their package's status, including its current location and estimated delivery time. This feature ensures a transparent and seamless tracking experience, enabling shoppers to effortlessly keep track of their Shein orders. It not only boosts customer confidence by keeping them informed about the status of their orders but also highlights the effective collaboration between e-commerce platforms and logistics companies in improving service delivery and enhancing the customer experience.

Contacting CTT Express for Shipment Issues

Should there be any issues with your shipment, CTT Express offers multiple channels for prompt and efficient customer support:

  • Contact Phone Number: Customers can reach out to CTT Express at +34 916 60 22 00 for immediate assistance with any shipping concerns.
  • Online Support: For detailed inquiries or to report issues related to shipments, visit https://www.cttexpress.com/incidencias-con-tu-envio/ and fill out the required information to initiate a resolution process.


CTT Express remains committed to delivering excellence and reliability in every package, ensuring that your shipments arrive safely and on time. With its robust network, comprehensive services, and customer-focused support, CTT Express stands out as a leading courier and logistics service provider in Spain and beyond.

Frequently Asked Questions about CTT Express

Can I track Shein orders shipped using CTT Express?

Yes, you can track Shein orders that are shipped using CTT Express. Once your order is dispatched, Shein will provide you with a CTT Express tracking number via email. You can enter this tracking number into our online tracking platform to receive real-time updates on your shipment's location and estimated delivery date. This feature allows you to stay informed about your order's transit status and delivery timeline, ensuring a transparent and hassle-free shopping experience.

Why is my tracking number not working?

If your tracking number is not working, it could be due to several reasons:

  • The tracking number might have been entered incorrectly. Please verify the number and try again.
  • The tracking information may not yet be available if the package was recently shipped. It can take some time for the tracking system to update.
  • The tracking number may have expired if the shipment was delivered a long time ago.

My package is delayed. What should I do?

If your package is delayed, check the latest tracking updates for any notifications or changes in delivery status. If there is no update or if the delay exceeds the expected delivery time, contact CTT Express customer service at +34 916 60 22 00 or through their online platform for assistance.

Can I change the delivery address after the shipment has been sent?

Changing the delivery address after the shipment has been dispatched is subject to CTT Express's policy and the current status of the shipment. It's best to contact CTT Express directly at +34 916 60 22 00 or through their online contact form to inquire about the possibility of changing the delivery address.

What should I do if my package is marked as delivered but I haven't received it?

If your package is marked as delivered but you haven't received it, follow these steps:

  • Check around your property and with neighbors in case the package was delivered to a nearby location by mistake.
  • Contact CTT Express customer service at +34 916 60 22 00 to report the issue. They can provide more details on the delivery and assist in locating your package.

How can I report a missing or damaged package?

To report a missing or damaged package, visit https://www.cttexpress.com/incidencias-con-tu-envio/ and fill out the required information to describe your issue. You can also call CTT Express customer service at +34 916 60 22 00 for direct assistance.

How long does it take for a shipment to be delivered?

Delivery times vary depending on the service selected and the destination of the shipment. Domestic deliveries typically occur within 1-2 business days, while international shipments can take between 3-7 business days. For more specific information, please refer to the tracking details or contact CTT Express customer service.

What do the different tracking statuses mean?

Tracking statuses provide insights into your shipment's journey. Common statuses include:

  • In Transit: Your package is on its way to the destination.
  • Delivered: Your package has been delivered to the recipient or left in a safe place.
  • Exception: There is an unexpected issue that may delay delivery, such as customs delays or address problems.
  • Out for Delivery: Your package is with a courier and will be delivered today.

Can I expedite my shipment after it has already been sent?

Once a shipment is in transit, its shipping speed cannot be altered. To ensure faster delivery for future shipments, consider using CTT Express's express shipping options when initially sending your package.

How can I obtain a proof of delivery for my shipment?

Proof of delivery can typically be viewed and downloaded from the tracking information page on the CTT Express website. If you need additional documentation, contact CTT Express customer service for assistance.

What happens if I'm not at home to receive my package?

If you're not available to receive your package, CTT Express may leave it in a safe place, with a neighbor, or at a local post office or collection point. The specific action taken will be noted in your tracking information. You may also receive a notice with instructions on how to collect your package.

How do I schedule a pickup for my package?

To schedule a pickup, visit the CTT Express website and navigate to the shipping or pickup section. Follow the instructions to arrange for a courier to collect your package from your home or office at a convenient time.

Is it possible to redirect my package to a different country after it has been sent?

Redirecting a package to a different country after it has been sent is complex and may not always be possible due to customs and shipping regulations. For assistance with this matter, contact CTT Express customer service directly to discuss your options.

Examples of statuses which CTT Express shipment tracking passes

Statuses
ADMITIDO EN PUNTO
DEPOSITADO EN PUNTO
DEVOLUCION
EN AGENCIA
EN CLIENTE
EN REPARTO
EN TRANSITO
ENTREGADO
ENVIO GENERADO
INCIDENCIA
INCIDENCIA DE RECOGIDA
LECTURA
PENDIENTE DE ENTRADA EN RED
REALIZADA
RECOGERAN EN AGENCIA
RECOGIENDOSE
SOLICITADA