XIONGJIU Logistics, founded in Shenzhen, China, is a comprehensive logistics enterprise that has carved a niche in the realm of cross-border e-commerce logistics. Specializing in handling small parcels, express delivery, air and sea transportation, and warehousing, XIONGJIU Logistics tailors its services to meet the dynamic needs of cross-border e-commerce sellers and businesses.
Services and Strategic Collaborations
XIONGJIU Logistics has established stable cooperative relationships with major logistics service providers like DHL, UPS, FedEx, TNT, and China Post, along with various international postal companies. This network allows XIONGJIU to offer specialized dedicated line services, particularly for the transportation of sensitive goods that are often challenging for cross-border e-commerce sellers.
Key Services Include:
- Sensitive Goods Transportation: Providing exclusive dedicated small package channels tailored for items such as pure batteries, kitchen knives, cosmetic pastes, and liquids.
- Cross-Border E-Commerce Solutions: Offering high-quality logistics resources and e-commerce supply chain solutions to cater to the intricate demands of international e-commerce.
- Global Partnerships: Collaborating with service providers like USPS, Netherlands Post, Brazil Post, Sagawa Delivery Service, and yodel for long-term strategic partnerships.
Headquarters and Company Philosophy
Located in Shenzhen, a city with significant advantages in cross-border e-commerce and export geography, XIONGJIU Logistics leverages this prime location to enhance its service offerings. The company’s mission revolves around humane management, mutual trust, and integrity, principles that have earned it wide acclaim in the industry. With a management team skilled in business, innovation, and a dynamic young workforce, XIONGJIU is continuously striving to improve and expand its services.
Shipment Tracking with XIONGJIU Logistics
Online Tracking System
XIONGJIU Logistics offers an online tracking system, enabling customers to track their shipments with ease. This feature is essential for maintaining transparency and providing real-time updates on the status and location of shipments.
Tracking Number Format
Each shipment processed by XIONGJIU Logistics is assigned a unique tracking number that starts with 'XJZ', followed by a series of letters and numbers. This format facilitates efficient tracking of shipments, allowing customers to stay informed about their parcel's journey.
How to Track XIONGJIU Shipments?
To track XIONGJIU shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "XIONGJIU". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
Shipment Delivery Times and Customer Support
Examples of Delivery Times
International Deliveries: Delivery times vary based on the destination but generally range from 5-15 business days, influenced by factors like distance, customs processing, and local logistics.
Contacting XIONGJIU Logistics for Shipment Issues
For any shipment-related issues, customers are advised to contact the sellers or suppliers on platforms like AliExpress, Amazon, WISH, and eBay. These sellers have direct communication channels with XIONGJIU Logistics and are more effective in resolving any shipment-related queries or issues.
Frequently Asked Questions
What should I do if my XIONGJIU Logistics tracking number isn't working?
If your XIONGJIU Logistics tracking number isn’t functioning correctly, first ensure that it’s been entered accurately. If the issue persists, it might be due to a delay in the system updating the tracking information. Please wait for some time and try again. If the problem continues, it’s recommended to contact the seller or supplier from whom you made your purchase on platforms like AliExpress, Amazon, WISH, and eBay, as they have direct communication with XIONGJIU Logistics for issue resolution.
What can I do if my XIONGJIU Logistics shipment is delayed?
If your XIONGJIU Logistics shipment is experiencing delays, first use the online tracking system to check for any updates or notifications about the delay. If additional information is needed or the delay is significant, contact the seller or supplier for further assistance. They can provide insights and communicate with XIONGJIU Logistics to ascertain the cause of the delay and the expected delivery time.
How do I report a lost or damaged package with XIONGJIU Logistics?
If your package is lost or arrives damaged, the first step is to contact the seller or supplier from the platform where the purchase was made. They will coordinate with XIONGJIU Logistics to address the issue. Provide all necessary details, including the tracking number and a description of the problem, for an efficient resolution process.
Can I change the delivery address for my XIONGJIU Logistics shipment?
Changing the delivery address after a shipment is in transit with XIONGJIU Logistics can be challenging. If such a need arises, contact the seller or supplier immediately with your request. They will communicate with XIONGJIU Logistics to check if an address change is possible at that stage of the shipment’s journey.
What are the typical delivery times for XIONGJIU Logistics shipments?
The delivery times for XIONGJIU Logistics shipments vary based on the destination and the type of service. Generally, international deliveries to various countries can take anywhere from 5-15 business days, depending on local logistics and customs processes. These are estimates and can be influenced by external factors such as customs delays.
Who should I contact for further questions or issues with my XIONGJIU Logistics shipment?
For any further questions or issues regarding your XIONGJIU Logistics shipment, it's advisable to contact the seller or supplier from whom the purchase was made. They have direct contact with XIONGJIU Logistics and can effectively address any shipment-related queries or concerns.
Summary
In summary, XIONGJIU Logistics stands as a progressive and customer-focused logistics service provider in China, committed to offering a wide range of cross-border e-commerce logistics solutions. With advanced tracking capabilities and a focus on sensitive goods transportation, XIONGJIU Logistics continues to enhance its role in the international trade and e-commerce logistics sectors.