Qi Lin Guo Ji (QLGJ) International Logistics Co., Ltd., based in Guangzhou, China, is a comprehensive logistics company that has made significant strides in the realm of cross-border e-commerce and international shipping. Established with a focus on integrating various logistics services such as small parcel delivery, express delivery, air and sea transportation, and warehousing, QLGJ caters to the evolving needs of global e-commerce.
Services and Collaborative Partnerships
QLGJ International Logistics is committed to providing high-quality logistics resources and e-commerce supply chain solutions to overseas e-commerce companies. The company has formed stable cooperative relationships with major logistics players like DHL, UPS, FedEx, TNT, China Post, and international postal companies. It offers dedicated line services with unique advantages, ensuring efficient and reliable cross-border services.
Core Services Include:
- Cross-border E-commerce Small Parcels: Tailored solutions for e-commerce shipments.
- Express Delivery: Partnering with leading courier services for expedited delivery.
- Air and Sea Transportation: Offering comprehensive options for larger shipments and international freight.
- Warehousing Solutions: Providing storage and order fulfillment services to e-commerce platforms.
Customer-Centric Approach and Innovation
Since its inception, QLGJ has adhered to principles of legal operation, mutual trust, and service to society. The company is staffed by a team that is not only experienced and innovative but also committed to providing efficient, convenient, high-quality, and safe services. QLGJ’s focus on the integration and application of international small parcels and cross-border e-commerce logistics platforms positions it as a potential leader in China’s cross-border e-commerce logistics.
Shipment Tracking with QLGJ
Online Tracking System
QLGJ offers an online tracking system for its shipments, providing customers with real-time updates on their parcel's journey. This system is integral in maintaining transparency and ensuring customer satisfaction.
Tracking Number Format
Each shipment handled by QLGJ is assigned a unique tracking number that starts with 'QL', followed by a series of letters and numbers. This format enables efficient and accurate tracking of shipments, allowing customers and the company to monitor the progress of deliveries closely.
How to Track QLGJ Shipments?
To track QLGJ shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "QLGJ". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
Shipment Delivery Times and Customer Support
Examples of Delivery Times
Delivery to Europe and America: Utilizing services like TNT Express, DHL, FedEx, and China Post, delivery times typically range from 5-15 business days, depending on the specific country and customs processing times.
Contacting QLGJ for Shipment Issues
For any issues related to shipments, customers are advised to contact the sellers or suppliers on platforms like AliExpress, Alibaba, and Amazon. These sellers have direct communication with QLGJ and are often more effective in obtaining prompt responses and resolving any shipment-related issues.
Frequently Asked Questions
What should I do if my QLGJ tracking number isn't working?
If your QLGJ tracking number isn’t functioning correctly, first verify that it’s been entered accurately. If the issue persists, there might be a delay in the system updating the tracking information. Please wait for some time and try again. If the problem continues, contact the seller or supplier from whom you made the purchase on platforms like AliExpress, Alibaba, or Amazon, as they can directly liaise with QLGJ for resolution.
What can I do if my QLGJ shipment is delayed?
If your QLGJ shipment is experiencing delays, first use the online tracking system to check for any updates or notifications about the delay. If additional information is needed or the delay is significant, contact the seller or supplier for further assistance. They can provide insights and communicate with QLGJ to determine the cause of the delay and the expected delivery time.
How do I report a lost or damaged package with QLGJ?
If your package is lost or arrives damaged, the first step is to contact the seller or supplier from the platform where the purchase was made. They will coordinate with QLGJ to address the issue. Be sure to provide all necessary details, including the tracking number and a description of the problem, for an efficient resolution process.
Can I change the delivery address for my QLGJ shipment?
Changing the delivery address after a shipment is in transit with QLGJ can be challenging. If such a need arises, contact the seller or supplier immediately with your request. They will communicate with QLGJ to check if an address change is possible at that stage of the shipment’s journey.
What are the typical delivery times for QLGJ shipments?
The delivery times for QLGJ shipments vary based on the destination and the type of service. Typically, international deliveries to Europe and America can take anywhere from 5-15 business days, depending on local logistics and customs processes. These are estimates and can be influenced by external factors such as customs delays.
Who should I contact for further questions or issues with my QLGJ shipment?
For any further questions or issues regarding your QLGJ shipment, it's advisable to contact the seller or supplier from whom the purchase was made. They have direct contact with QLGJ and can effectively address any shipment-related queries or concerns.
Conclusion
In conclusion, QLGJ International Logistics Co., Ltd. stands as a versatile and customer-focused logistics service provider in China. With a commitment to offering diverse shipping solutions, advanced tracking capabilities, and strong e-commerce platform integrations, QLGJ continues to enhance its role in the international logistics and trade industry.