Albania Post, officially Posta Shqiptare, is the national postal operator serving individuals, businesses and public institutions throughout Albania. The company operates an extensive nationwide postal network and provides both postal and financial services, connecting cities and rural communities while also linking Albania with international postal networks.
Its postal services cover domestic letters and parcels, registered items, tracked shipments, domestic express delivery and international mail. For customers sending urgent items abroad, Albania Post operates EMS, or Express Mail Service, for documents and merchandise weighing up to 20 kg and serves around 200 international destinations through the global EMS network.
Albania Post also provides services for e-commerce businesses, including parcel pickup, express distribution, real-time Tracking, delivery notifications, cash on delivery, customs-document assistance and warehousing options. Its financial activities include money transfers, bill and obligation payments, pension-related services, treasury bonds and cash services for financial and banking institutions.
For customers waiting for parcels, Albania Post provides electronic Track and Trace tools and its e-Posta platform for checking postal movements and receiving shipment-status information. You can also Track Albania Post packages through 4Tracking, which is useful when purchases or international shipments involve several postal and courier companies and you want package tracking in one place.
How Albania Post shipment tracking works
Trackable Albania Post shipments are identified by a barcode or tracking number. As the postal item moves through acceptance, sorting, international dispatch, destination processing and delivery, available scans are added to its Tracking history. EMS items are specifically supported by Albania Post's electronic Track and Trace service, while the e-Posta platform also provides real-time tracking information for postal packages.
To Track an Albania Post package with 4Tracking, enter the complete tracking number in the tracking field and start the search. 4Tracking can automatically identify many supported postal operators, so manual carrier selection is often unnecessary. If the shipment is not detected correctly, select Albania Post manually and run the package tracking search again.
You can also use the official Albania Post tracking service or the e-Posta platform. Albania Post advises customers expecting an international postal item to use the barcode supplied for the shipment. If you do not have the barcode, the carrier recommends visiting the appropriate postal counter and asking about the item using the recipient's name and surname.
Albania Post tracking number formats
Albania Post's official customer guidance confirms a 13-character international postal barcode format. It consists of two letters identifying the service type, nine digits and two final letters identifying the country of origin. This means an international postal tracking number combines letters and numbers rather than being only a 10-15 digit numeric code.
An official format example published by Albania Post is RY123456789CN. In this structure, RY represents the postal service category, the middle section contains nine digits and CN identifies the origin country. This example demonstrates the format only and should not be treated as an active shipment number.
The first two letters can vary according to the type of postal product, and the final country code changes with the shipment's origin. Always enter the entire barcode exactly as supplied by the sender or printed on the postal receipt. Removing the letters or using an online-store order number instead of the postal barcode can prevent Tracking from finding the shipment.
Albania Post delivery times
Domestic delivery time depends on the destination and postal service. Albania Post's published universal-service standards state that postal objects accepted before the applicable final collection time are delivered within the sender's city by 14:00 on the following day and to other Albanian cities within the following day, or approximately 24 hours. Deliveries to villages average up to 3 working days.
The carrier's e-commerce express service provides another useful domestic example. Urgent shipments can be delivered within as little as 2 hours inside the same city, while shipments to other cities are listed for delivery within 24 hours and shipments to rural areas within 48 hours. These express targets apply to the relevant service rather than every Albania Post parcel.
For international EMS, Albania Post currently states that items can be delivered to around 200 destinations in approximately 2-5 days. Actual transit depends on the destination, international transport connections, customs procedures and the destination postal administration, so an EMS estimate should not be treated as a guaranteed arrival date in every case.
Ordinary international packages have longer published standards. Albania Post lists an average of about 7-10 working days for packages and parcels sent to Europe and about 10-14 working days for those sent to the Americas, Asia or Africa. For example, a standard international parcel to a European destination may therefore have a longer expected journey than an EMS shipment using the faster international express network.
Albania Post postal and parcel services
Domestic parcel and mail delivery
Albania Post operates a nationwide network for letters, packages and parcels within Albania. Its universal postal service covers cities and rural communities, while additional express options are available when faster transportation or more detailed Tracking is required.
Registered and tracked mail
Registered and tracked postal products provide greater shipment visibility than ordinary untracked mail. Eligible items receive a barcode that can be used to follow their progress, making these services useful for documents or merchandise where the sender wants evidence of handling and delivery.
International EMS
EMS is Albania Post's international express postal service for documents and goods weighing up to 20 kg. The service includes electronic Tracking and connects Albania with around 200 destinations worldwide. Albania Post has also acted as a customs agent for EMS items, helping process incoming express shipments through customs procedures.
E-commerce delivery services
Albania Post offers a package of services for companies and small businesses selling products online. Features include pickup from the sender's address, express distribution, real-time Tracking, delivery notifications, cash on delivery, export customs assistance, warehousing and dedicated business support.
Financial services
In addition to postal delivery, Albania Post provides financial services through its network. These include money transfers, utility and obligation payments, pension and public-fund benefit services, treasury bonds and cash deposits or payments associated with participating financial institutions.
How to contact Albania Post about shipment issues
If an Albania Post shipment has stopped updating, is delayed beyond the expected delivery period or cannot be located, first check that you have entered the complete barcode correctly. The official e-Posta platform lists 08004141, +355 682044727 and +355 682044707 as contact telephone numbers and asistence@postashqiptare.al as a customer-assistance email address.
Customers can also submit complaints through the Ankesa section of the e-Posta web or mobile platform. When contacting Albania Post about a package, provide the full tracking number, sender and recipient names, posting date, origin and destination and the most recent Tracking event so customer service can identify the shipment more efficiently.
For an international shipment, delays can occur while the item is being transported between postal administrations or undergoing customs processing. If the package came from an online store, contacting the seller can also help because the sender normally holds the postal receipt and can confirm the exact service and tracking barcode used.
Frequently asked questions about Albania Post package tracking issues
How do I Track an Albania Post package?
Enter the complete Albania Post tracking number on 4Tracking and start the search. The system can automatically identify supported carriers, or you can select Albania Post manually. You can also use Albania Post's official tracking tools and e-Posta platform.
What does an Albania Post tracking number look like?
Albania Post officially describes an international tracking barcode containing 13 characters: two letters, nine digits and two letters identifying the country of origin. The carrier gives RY123456789CN as a format example for an incoming international postal item.
Why is my Albania Post tracking number not working?
Make sure you entered the entire barcode, including the letters at the beginning and end. A recently posted item may also need time before its first electronic scan appears. If you do not have a tracking barcode at all, Albania Post advises asking at the relevant postal counter using the recipient's name and surname.
How long does Albania Post domestic delivery take?
Under Albania Post's published universal-service standards, items posted before the relevant collection cut-off are generally delivered in the same city by the following day, to other cities within about 24 hours and to villages in an average of up to 3 working days. Specific express services can be faster.
How fast is Albania Post domestic express delivery?
Albania Post advertises express delivery of urgent e-commerce shipments in as little as 2 hours within a city, within 24 hours to other cities and within 48 hours to rural areas. These times apply to the relevant express product and should not be assumed for ordinary postal services.
How long does Albania Post EMS international delivery take?
Albania Post states that EMS items can reach around 200 international destinations in approximately 2-5 days. Customs clearance, transport connections and destination postal operations can cause individual shipments to take longer.
How long do ordinary international Albania Post parcels take?
Published universal-service standards give an average of about 7-10 working days for packages and parcels to Europe and around 10-14 working days for the Americas, Asia and Africa. These estimates are different from the faster EMS service.
Why has my Albania Post Tracking stopped updating?
A shipment may be traveling between sorting centers, awaiting an international dispatch, undergoing customs processing or waiting for the destination postal operator to register the next scan. Continue checking package tracking and contact Albania Post if the shipment remains unchanged beyond its expected service period.
What should I do if I do not have an Albania Post tracking number?
International items normally need the postal barcode for online Tracking. Albania Post states that recipients who do not have the barcode can visit the postal counter responsible for distributing postal objects and ask about the shipment using their name and surname.
How can I contact Albania Post about a missing or delayed package?
You can contact Albania Post through 08004141, +355 682044727 or +355 682044707, or email asistence@postashqiptare.al. Complaints can also be submitted through the Ankesa section of the e-Posta platform. Keep your tracking number and shipment details ready when requesting assistance.
Monthly Delivery Performance for Posta Shqiptare – August 2026
Our comprehensive monthly delivery report for Posta Shqiptare in August 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 ALBAlbania |  UnknownUnknown |
|
 UZBUzbekistan | ALB Albania |
|
 DEUGermany | ALB Albania |
|
 CHNChina | ALB Albania |
|
 ITAItaly | ALB Albania |
|
 USAUnited States | ALB Albania |
|
 IRLIreland | ALB Albania |
|
 MKDNorth Macedonia | ALB Albania |
|
 AUSAustralia | ALB Albania |
|
| ALB Albania |  HRVCroatia |
|
| ALB Albania | DEU Germany |
|
| ALB Albania |  TURTurkey |
|
 AREUnited Arab Emirates | ALB Albania |
|
 BGRBulgaria | ALB Albania |
|
 PRTPortugal | ALB Albania |
|