Optisend24 GmbH is an innovative logistics company that was founded in 2013, with its base in Malborn, Germany. The company has a well-established presence in the industry, providing national and international shipping services at competitive rates. They have a keen focus on user-friendly, flexible online shipping software, quality customer service, and constant optimization of their customer service. Optisend24 GmbH is also proactive in shipment tracking, making sure they are always the first to know the whereabouts of each shipment.
Optisend24 GmbH distinguishes itself with numerous strengths, including discretion, many years of management experience in the logistics sector, highly motivated employees, and a drive for innovation. Their primary goal is to constantly expand their market share, enhance their logistics products, and persistently improve their customer service for an enhanced client experience.
One of their key strengths is their proactive shipment tracking capability. Optisend24 GmbH strives to always be one step ahead, ensuring they are the first to know about the status of a shipment. This proactive approach allows them to promptly alert their clients of any issues and deal with them accordingly.
The company also provides a high-quality customer service, backed by a team of motivated and experienced employees who are committed to ensuring customer satisfaction. They have developed a reputation for their discretion and have built a loyal customer base due to their consistent delivery of excellent services.
Another key strength of Optisend24 GmbH is their innovative approach to logistics. They are committed to staying abreast of the latest industry trends and implementing innovative logistics products and services to meet their clients' changing needs.
Despite these strengths, Optisend24 GmbH recognizes their limitation in terms of island deliveries and collections, which are only available on request and with additional costs. Nonetheless, they remain dedicated to improving their services and overcoming challenges to provide the best possible service to their clients.
In terms of their history, the company has shown consistent growth and development. In 2014, they organized and processed international shipping for various major customers. By 2015, they entered into a cooperation with Intex Paketdienst GmbH regarding the dispatch of "non-value consignments". In 2016, they launched their website www.optisend24.de for private and commercial customers, with telephone service being provided by their business partner, Intex Paketdienst GmbH.
In conclusion, Optisend24 GmbH is a well-established and innovative company in the logistics sector, offering exceptional shipping services both nationally and internationally. They are dedicated to their mission of providing user-friendly, flexible, and high-quality shipping solutions, always aiming to enhance their services and exceed their customers' expectations.
How do I track Optisend24 shipments?
To track a Optisend24 shipments, enter the tracking number in the field above, click the "Carrier" button, and select "Optisend24" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.
How long does it take for Optisend24 to deliver you shipments?
The delivery time with Optisend24.de GmbH varies based on several factors, including the type of goods being shipped, the chosen shipping service, and the destination. for example the average delivery time for Optisend24 within Germany ranges from 1-7 days.
How do I contact Optisend24 for support?
If you require support or have any queries related to Optisend24 GmbH, you can reach out through the following ways:
- Address: In der Held 2, 66620 Nonnweiler-Otzenhausen, Germany.
- Telephone: +49 (0) 6873 66 87 00
- Email: [email protected]
Their customer service team will be glad to assist you with any queries or issues you may have.
Frequently Asked Questions about Optisend24 GmbH
What services does Optisend24 GmbH provide?
Optisend24 GmbH offers national and international shipping services. They provide proactive shipment tracking and ensure high-quality customer service. They are also capable of organizing and processing international shipping for major customers.
Where is Optisend24 GmbH based?
Optisend24 GmbH is based in Malborn, Germany.
Does Optisend24 GmbH deliver to islands?
Yes, but island deliveries and collections are only available upon request and they may incur additional costs.
What is the company's focus on customer service?
Optisend24 GmbH prioritizes quality customer service. They strive to constantly optimize their customer service by improving their online shipping software and enhancing their logistics products.
What is the history of Optisend24 GmbH?
Optisend24 GmbH was founded in 2013. They started organizing and processing international shipping for major customers in 2014. In 2015, they partnered with Intex Paketdienst GmbH to dispatch "non-value consignments". By 2016, their website was launched for both private and commercial customers, with telephone service being provided by Intex Paketdienst GmbH.
Does Optisend24 GmbH offer insurance on shipped goods?
Yes, Optisend24 GmbH offers transport insurance, although there are exceptions for certain valuable items such as jewelry, watches, precious stones, precious metals, cash, banknotes, checks, etc.
How does Optisend24 GmbH stay innovative in the logistics sector?
Optisend24 GmbH prides itself on its innovative approach to logistics. They are constantly keeping up with the latest industry trends and implementing new logistics products and services to meet their clients' changing needs.