J&T Express Brazil

J&T Express Brazil Tracking

https://www.jtexpress.com.br +55 800 055 0050

J&T Express Brazil is a reliable delivery service with advanced tracking features.

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Track J&T Express shipments in Brazil

J&T Express Brazil

J&T Express Brazil marks a significant expansion of the renowned logistics and parcel delivery service into the Brazilian market. As a branch of the global J&T Express network, J&T Express Brazil brings to the table an impressive suite of logistics services tailored to meet the dynamic needs of one of South America's largest and most vibrant economies. With an emphasis on speed, reliability, and customer satisfaction, J&T Express Brazil is quickly becoming a go-to choice for businesses and individuals across the country.

Headquarters and Comprehensive Services

Located in the bustling city of São Paulo, at Avenida Engenheiro Luís Carlos Berrini, J&T Express Brazil's headquarters is strategically positioned to manage its extensive network of delivery and logistics operations. This prime location serves as the nerve center for a wide array of services that J&T Express offers, including domestic parcel delivery, international shipping solutions, e-commerce logistics, and more, all designed to cater to the unique logistics demands of the Brazilian market.

Excellence in Parcel Delivery and Tracking

Advanced Shipment Tracking

J&T Express Brazil recognizes the importance of shipment tracking in today's logistics industry. The company offers an advanced tracking system that allows customers to monitor their parcels every step of the way, from pickup to delivery. This system is designed to provide transparency and peace of mind to customers, ensuring they remain informed about the status of their shipments.

Tracking Number and CPF/CNPJ Requirement

To track a shipment with J&T Express Brazil, customers need both the 15-digit tracking number provided at the time of shipping and the recipient's CPF (Cadastro de Pessoas Físicas) or CNPJ (Cadastro Nacional da Pessoa Jurídica) number. This unique approach ensures a secure and personalized tracking experience for each customer.

How to Track J&T Express Shipments in Brazil?

To track a J&T Express shipment in Brazil, first, ensure you have your 15-digit tracking number handy. Enter this tracking number into the designated tracking field on the J&T Express Brazil tracking page and click the 'Track' button. Upon doing so, a prompt will appear requesting the recipient's CPF/CNPJ number. After entering the correct CPF/CNPJ and tracking number, the system will display the tracking results of your shipment, providing detailed information about its status and location.

Delivery Times and Customer Support

J&T Express Brazil is committed to providing fast and reliable delivery services. Domestic shipments within Brazil are typically delivered within a few days, depending on the destination's proximity to major urban centers. The company also handles international shipments with efficiency, although delivery times can vary based on the destination country, customs processes, and other relevant factors.

Customer Support and Assistance

Reaching Out for Support

J&T Express Brazil offers multiple channels for customer support, ensuring that help is readily available. Customers can contact J&T Express Brazil via:


Support is available from Monday to Thursday, from 08:00 to 18:00, and from Friday to Sunday, from 08:00 to 17:00, catering to customers' needs even on weekends.


J&T Express Brazil's dedication to leveraging advanced logistics solutions, combined with its commitment to customer service, positions it as a leading logistics provider in Brazil. By offering efficient tracking, a wide range of services, and responsive customer support, J&T Express Brazil is set to continue its growth and expand its footprint in the Brazilian logistics sector.

Frequently Asked Questions About J&T Express Brazil Shipments and Tracking

What Should I Do If My Tracking Number Isn't Working?

If your tracking number isn't working, please ensure that you have correctly entered both the 15-digit tracking number and the CPF/CNPJ number of the recipient. If both are correct and you still cannot track your shipment, there might be a delay in the system's update. Please wait a while and try again. If the issue continues, contact J&T Express Brazil's customer support for further assistance.

Can I Track My Shipment Without the CPF/CNPJ Number?

No, tracking shipments with J&T Express Brazil requires both the 15-digit tracking number and the recipient's CPF/CNPJ number. This requirement ensures the security and privacy of the shipment information.

How Long Does It Typically Take for a Shipment to Be Delivered Within Brazil?

Domestic shipments within Brazil typically take 1 to 7 days to be delivered, depending on the specific destination and local logistics factors. Delivery times may vary, especially for remote or hard-to-reach areas.

What Can I Do If My Shipment Is Delayed?

If your shipment is delayed, first verify the expected delivery timeframe using your tracking information. If the delivery is beyond the expected date, contact J&T Express Brazil's customer support with your tracking number and CPF/CNPJ number ready. They will provide you with the latest information on your shipment's status and assist in resolving any delays.

How Can I Change the Delivery Address After the Shipment Has Been Dispatched?

Changing the delivery address after a shipment has been dispatched may be challenging. It's advisable to contact J&T Express Brazil's customer support as soon as possible to see if an address change is feasible. Be prepared to provide your tracking number and the recipient's CPF/CNPJ number for verification.

What Should I Do If My Shipment Arrives Damaged or Not at All?

If your shipment arrives damaged or if you have not received your shipment within the expected timeframe, immediately contact J&T Express Brazil's customer support. Provide them with your tracking number, recipient's CPF/CNPJ number, and details of the issue. They will guide you through the process of filing a claim or investigating the missing parcel.

How Can I Contact J&T Express Brazil for Shipment-Related Queries?

For any shipment-related queries, including issues with tracking, you can contact J&T Express Brazil through several channels: