Latvijas Pasts is Latvia's state-owned postal company and a provider of universal postal services throughout Latvia. It handles everyday mail and parcel needs for private customers and businesses, combining traditional postal services with parcel lockers, courier delivery and digital shipment preparation.
For parcels, Latvijas Pasts offers domestic delivery within Latvia as well as cross-border postal options. Customers can prepare shipments online or at a Customer Service Location, and eligible parcels can be handed over through post offices, customer centres, parcel lockers or couriers depending on the selected service. The company also supports international parcel sending from Latvia, with destination-specific conditions and restrictions.
Its parcel range includes Economy, Standard, Standard+ and Premium options for international shipments. Economy is intended for ordinary untracked sending, Standard provides package tracking, Standard+ adds registered handling and delivery confirmation, and Premium is the company's Express Mail Service (EMS) option for courier delivery to selected international destinations.
Latvijas Pasts also provides courier services in Latvia and the Baltic region, parcel-locker delivery, letters, registered and insured postal items, customs-related services and solutions for e-commerce customers. Because features such as Tracking, delivery method, insurance and maximum weight depend on the product and destination, it is useful to check the exact service chosen by the sender before estimating how a package will travel.
How Latvijas Pasts shipment tracking works
Track a Latvijas Pasts package by entering its shipment number on 4Tracking. The tracking page can identify many carrier numbers automatically; if the carrier is not detected, select Latvijas Pasts manually. Once the number is recognized, package tracking can show available events such as acceptance, processing, transportation, arrival at a delivery point or parcel locker, courier handling and final delivery, depending on the service used.
Latvijas Pasts also provides a Track shipment tool on its official website. The company states that Standard international shipments receive a shipment number for tracking from drop-off to delivery. Standard+ and Standard+ insured shipments are also assigned tracking numbers, while Premium EMS shipments can be followed during their journey as well.
Not every Latvijas Pasts item is trackable. Economy international small parcels are described as unregistered shipments and are not supplied with the same end-to-end Tracking service. If the sender chose an untracked product, entering information from a receipt or order confirmation will not create tracking events unless an actual shipment number was assigned.
For incoming international mail, Tracking detail can also depend on the postal operator in the origin country and on data exchanged as the shipment enters Latvia. For this reason, an international package may show fewer scans during part of its route and then receive new events once it reaches another postal processing stage.
Latvijas Pasts tracking number formats
The current Latvijas Pasts tracking field displays AB00000000LV as an example shipment number. This example contains two letters, eight digits and the letters LV at the end. It is useful for recognizing the style shown by the carrier's own tracking interface, but Latvijas Pasts does not present that example as a complete rule covering every postal, courier, EMS or international tracking number.
Because Latvijas Pasts handles several types of domestic and cross-border shipments, customers should use the complete number exactly as it appears on the postal receipt, shipping label, SMS, email or sender's order information. Do not add or remove letters, digits or the LV suffix simply to make a number resemble the example shown on the official website.
For Standard, Standard+, insured Standard+ and Premium international services, the important point is that a shipment number is assigned when the selected service includes tracking. If your number does not match AB00000000LV, that alone does not prove that it is invalid, particularly for an international shipment that originated with another postal operator.
Latvijas Pasts delivery times
Delivery time depends on the service, destination, time of acceptance and any customs or transport requirements. Latvijas Pasts publishes clear delivery targets for some courier services, while international postal delivery varies by destination and does not have one universal delivery-time promise that applies to every package.
Courier delivery within Latvia
For ordinary courier delivery in Latvia, Latvijas Pasts states that the recipient receives the shipment on the next business day. Its X1 courier service is described as next-working-day delivery to addresses in Latvia. The X2 service also provides next-working-day delivery in supported Latvian areas, with delivery by 11:00 in Riga and major cities covered by that service.
Parcel locker shipments in Latvia
Latvijas Pasts describes parcel-locker shipping as a service that can deliver a parcel as soon as the next day. This should be treated as a service expectation rather than a guarantee for every shipment, because the actual handover time, collection schedule and destination can affect when the parcel reaches the selected locker.
Courier delivery to the Baltic States
For courier shipments from Latvia, Latvijas Pasts states that delivery to Tallinn can take place on the next business day. For other addresses in Estonia and Lithuania, the carrier states delivery on the following business day. These are courier-service targets and should not be applied to ordinary international postal parcels.
International postal and Premium EMS shipments
Latvijas Pasts offers international Standard, Standard+ and Premium EMS services, but the current general service pages do not publish one delivery period that is valid for every destination. Premium is available only to selected destinations, and international conditions can differ by country. For a realistic estimate, check the selected service and destination through the official Latvijas Pasts shipping tools or ask customer support.
International delivery can take longer when a shipment requires customs clearance, when the destination postal operator has different processing schedules, or when transport conditions change. Package tracking is therefore more useful than applying a single fixed number of days to every cross-border shipment.
What to do if your Latvijas Pasts package has a tracking or delivery issue
If Tracking has not updated, first verify that you entered the complete shipment number exactly as provided by the sender. Also confirm that the selected service is trackable. Economy international small parcels, for example, are not offered with the same tracking capability as Standard, Standard+ or Premium shipments.
If a courier shipment is approaching delivery, Latvijas Pasts may send an SMS containing the shipment number, an estimated delivery time and available redirection information. Courier shipments can be redirected in eligible cases to another address, a parcel locker or a Customer Service Location. If delivery is unsuccessful and the shipment is not redirected, Latvijas Pasts states that it can make repeated delivery attempts before placing the item in storage.
For help with a delayed, missing, damaged or incorrectly routed shipment, contact the Latvijas Pasts customer support team. The current customer helpline is +371 270 080 01 and the support email is info@pasts.lv. The official contact page lists customer-support hours as Monday through Friday from 8:00 to 19:00, Saturday from 9:00 to 17:00, and Sunday closed. The Latvijas Pasts website also provides a Report an Issue option.
When contacting support, provide the tracking number, sender and recipient details, shipment date, selected service if known, and the latest Tracking event. Keep the receipt or other proof of posting if you are the sender, because it can be important when Latvijas Pasts needs to investigate a registered, insured or cross-border shipment.
Frequently asked questions about Latvijas Pasts package tracking issues
How do I Track a Latvijas Pasts package?
Enter the shipment number on 4Tracking and start the search. The carrier may be detected automatically; otherwise, choose Latvijas Pasts manually. You can also use the Track shipment function on the official Latvijas Pasts website.
Which Latvijas Pasts services include Tracking?
For international parcels, Latvijas Pasts states that Standard, Standard+ and Premium EMS shipments include tracking numbers. Standard+ insured shipments are also trackable. Economy international small parcels are ordinary untracked shipments.
What does a Latvijas Pasts tracking number look like?
The carrier's current tracking field shows AB00000000LV as an example. Latvijas Pasts does not state on the reviewed service pages that every shipment number must follow that exact pattern, so always use the full number printed or supplied for your specific shipment.
Why is my Latvijas Pasts tracking number not working?
Check for typing mistakes and make sure the sender actually selected a trackable service. A newly created shipment may also need to be accepted and processed before useful tracking events appear. For international packages, scans can depend on information exchanged between postal operators.
Why has my Latvijas Pasts package tracking stopped updating?
A gap in Tracking can occur while the package is moving between facilities, during international transport, while awaiting customs processing or before the next postal operator records a new event. If the delay becomes unusual for the selected service, contact Latvijas Pasts with the shipment number.
How long does Latvijas Pasts delivery take within Latvia?
Latvijas Pasts states that its courier delivery in Latvia is normally made on the next business day. Parcel-locker shipments can arrive as soon as the next day. These timeframes apply to the relevant services and should not be treated as a universal promise for every postal product.
How long does Latvijas Pasts international delivery take?
There is no single current delivery period published for every international destination and service. Time depends on the country, product, transport route, customs processing and the destination postal operator. Premium EMS is intended for faster international courier delivery but is available only to selected destinations.
What should I do if my Latvijas Pasts package was not delivered?
Check the latest Tracking event first. If the item is with a courier, review any SMS for delivery or redirection instructions. If the status does not explain the delay, contact Latvijas Pasts customer support and provide the tracking number and shipment details.
How can I contact Latvijas Pasts about a tracking problem?
Call +371 270 080 01 or email info@pasts.lv. You can also use the Report an Issue option on the official Latvijas Pasts website. Providing the complete shipment number and the latest tracking status will help support identify the correct package.
Monthly Delivery Performance for Latvijas Pasts – September 2026
Our comprehensive monthly delivery report for Latvijas Pasts in September 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 LVALatvia |  GBRUnited Kingdom |
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| LVA Latvia |  KAZKazakhstan |
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| LVA Latvia |  DEUGermany |
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| LVA Latvia |  UnknownUnknown |
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 FRAFrance | LVA Latvia |
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| LVA Latvia |  CHLChile |
|
| LVA Latvia |  HKGHong Kong |
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| LVA Latvia |  AZEAzerbaijan |
|
| LVA Latvia |  COLColombia |
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| LVA Latvia |  SAUSaudi Arabia |
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| LVA Latvia |  BRABrazil |
|
| LVA Latvia |  ITAItaly |
|
| LVA Latvia |  SVNSlovenia |
|
| LVA Latvia |  AREUnited Arab Emirates |
|