Anjun, operated by Shenzhen Anjun Logistics Co., Ltd., is a Chinese cross-border logistics provider focused on e-commerce shipping and international parcel delivery. The company connects merchants in China with overseas consumers through services that cover collection, international transportation, customs processing, sorting, and last-mile delivery. Latin America has become an important part of Anjun's network, particularly Brazil and Mexico.
Anjun works with major e-commerce marketplaces and sellers that need traceable cross-border delivery. The company is recognized as a logistics carrier for Amazon sellers shipping to Brazil and Mexico, and it has also connected its logistics system with Mercado Libre for Brazil. These integrations allow merchants to use Anjun shipping numbers when fulfilling eligible marketplace orders while maintaining shipment Tracking information.
In Brazil, Anjun has invested heavily in its own logistics infrastructure. Its operations include an international express customs-supervised warehouse at São Paulo's Guarulhos Airport, transportation routes, sorting operations, local delivery facilities, and last-mile services. The company has expanded its Brazilian delivery network across the country's states, including areas that can be more difficult for traditional delivery networks to reach.
For sellers in China, Anjun also operates collection and receiving services. Official company information has listed pickup availability in locations such as Shenzhen, Dongguan, and Quanzhou, together with receiving points in several major Chinese logistics and manufacturing cities. This network helps move e-commerce packages from Chinese sellers into Anjun's international transportation and destination-country delivery systems.
How to Track Anjun packages
The easiest way to Track an Anjun package is through 4tracking. Enter your Anjun tracking number in the tracking field, select or automatically detect Anjun, and start Tracking. 4tracking will display the available shipment events in one place, making it easier to follow an international package from its first logistics scans in China through customs processing and final delivery in the destination country.
Anjun package tracking may show events related to shipment creation, warehouse acceptance, departure processing, international transportation, arrival in the destination country, customs clearance, sorting, transfer to a local delivery facility, out-for-delivery processing, and successful delivery. The exact wording and number of scans can vary according to the shipping service and destination.
You can also check shipment information through Anjun's official services and through the marketplace or seller that supplied the tracking number. For Amazon and Mercado Libre shipments using Anjun, correct carrier and tracking-number information is particularly important because marketplace systems use those details to associate Anjun's logistics events with the customer's order.
Anjun tracking number formats
Anjun assigns a shipping number to identify each shipment as it moves through the logistics network. Official Anjun documentation refers to valid Anjun shipment identifiers as ANJ numbers. These numbers are used by Anjun's systems and can also be submitted to supported marketplace platforms for shipment Tracking.
Anjun does not publicly specify one universal tracking-number length or complete character pattern for every service. Different products, marketplace integrations, destinations, or operating systems may use different formats. Because of this, you should copy the complete tracking number exactly as provided by the seller, marketplace, shipping label, or Anjun system rather than relying only on a particular length.
Some Anjun shipment identifiers are associated with the ANJ designation. When shipping through a supported marketplace, merchants should make sure the number belongs to Anjun and that Anjun is selected as the carrier. Anjun's official guidance for Amazon sellers warns that using an Anjun carrier selection with a non-Anjun number, or entering an Anjun number while selecting another carrier, can prevent the marketplace from retrieving logistics Tracking events.
How Anjun package tracking works
Tracking normally starts when the seller or logistics operator creates the shipment information. An early electronic record does not always mean that Anjun has already received the physical package. A later warehouse, collection, or acceptance scan usually provides a clearer indication that the shipment has entered Anjun's logistics network.
After acceptance in China, a cross-border package may be consolidated, processed for export, transported internationally, and then presented for customs processing in the destination country. Additional Tracking events can appear when the shipment reaches a sorting center or another Anjun facility.
Once customs and destination processing are complete, the package moves into the local delivery network. In Brazil, Anjun has developed its own infrastructure for sorting, line-haul transportation, distribution, and last-mile delivery. Tracking can therefore continue through the domestic portion of the shipment until delivery is completed.
Anjun delivery time
Anjun delivery time depends on the origin, destination, service selected by the seller, flight or transportation schedule, customs processing, local distance, and final delivery conditions. A shipment moving from China to Brazil or Mexico involves several stages, so there is no single delivery period that applies to every Anjun package.
Customs is one of the stages that can significantly affect international delivery time. Shipments can move quickly when documentation is correct and processing capacity is available, while inspections, tax issues, incomplete recipient information, high shipping volume, or regulatory requirements can extend the journey. Delivery to remote areas can also require more time than delivery to major metropolitan regions.
Anjun's official information provides a useful example from the launch of its customs-supervised operation at São Paulo's Guarulhos Airport. A first group of commercial cross-border e-commerce packages completed customs clearance on May 27, 2024, and packages destined for locations within São Paulo state were delivered by May 29. This illustrates how quickly the domestic delivery stage can sometimes progress after customs clearance, but it should not be treated as a guaranteed delivery standard for every shipment.
Examples of Anjun delivery time
A package already cleared through customs near São Paulo and addressed within São Paulo state may reach the recipient relatively quickly because it has already completed the international and customs stages. A shipment going to another Brazilian state will normally require additional sorting and line-haul transportation before final delivery.
A package traveling from a seller in China to Brazil or Mexico can take considerably longer because collection, export processing, international transportation, import customs clearance, sorting, and last-mile delivery all form part of the journey. These examples are intended to explain the different stages rather than provide guaranteed delivery dates. For the best estimate for your individual package, follow the latest Tracking updates and any delivery estimate supplied by the seller or marketplace.
Anjun shipping services
Anjun's operations are designed mainly around cross-border e-commerce logistics. Depending on the route and business arrangement, the logistics process can include seller collection, warehouse receiving, export processing, international transportation, customs-related handling, destination sorting, line-haul transportation, and last-mile delivery.
For Mercado Libre-related shipping, Anjun's official guidance has supported both general goods and certain goods containing batteries, subject to applicable acceptance requirements. The company has also published parcel weight and dimension requirements for specific marketplace services, showing that shipment restrictions can vary according to the product being used.
Anjun's Brazilian operation has grown beyond simply handing imported packages to another company. The carrier has developed local delivery infrastructure, regular transportation routes, delivery locations, customs capacity, and services for e-commerce shipments inside Brazil. This makes Brazil one of the most important destination markets in Anjun's current logistics network.
Anjun package tracking statuses
Shipment information created
The shipping record has been generated, but the physical package may still be with the seller or waiting to enter Anjun's network.
Received by warehouse or carrier
Anjun has received or scanned the package at a collection point, warehouse, or processing facility.
In transit
The package is moving between logistics facilities or countries. International shipments can remain in this stage for some time while awaiting transportation or the next processing event.
Arrived at destination country
The shipment has reached the destination country and may be waiting for customs or local processing.
Customs clearance
The package is going through import procedures. The duration of this stage varies depending on documentation, shipment contents, taxes, inspections, and local customs requirements.
Cleared customs
Customs processing has been completed and the package can proceed into the domestic distribution network.
At sorting or delivery facility
The shipment is being sorted or prepared for movement toward the recipient's local area.
Out for delivery
The package has reached the final delivery stage and is being handled for delivery to the recipient.
Delivered
The shipment has been recorded as successfully delivered. If you cannot locate it, check whether another person at the address, reception desk, security office, or nearby authorized recipient accepted it.
Why is my Anjun tracking not updating?
Anjun Tracking can remain unchanged while a package moves between major logistics checkpoints. International transportation does not always generate frequent public scans, so several days can sometimes pass between an export-related update and the next event in the destination country.
A tracking delay can also occur during customs clearance, peak shopping periods, holidays, transportation disruptions, or when shipment information needs correction. If the seller recently created the tracking number, Anjun may also be waiting to physically receive the package before further Tracking information becomes available.
If your package has stopped updating for an unusually long period, contact the seller or marketplace first. The sender normally has access to the commercial shipment information and can verify whether the package was correctly handed to Anjun. If necessary, the sender can then raise the issue with Anjun using the appropriate business or logistics support channel.
How to contact Anjun about a shipment
Anjun publishes a national service hotline in China at 400-999-6128. The company's official information has also listed +86 159 1531 2491 for business coordination through its Shenzhen headquarters. Because some Anjun shipments originate from marketplace sellers, the most effective first contact for an individual package issue is often the seller or the e-commerce platform where the purchase was made.
When requesting help, prepare your Anjun tracking number, order number, sender and recipient details, destination country, latest Tracking event, and a short explanation of the problem. For customs-related issues, the recipient may also need to provide identification, tax, payment, or shipment information depending on local requirements.
If an online order is late, damaged, missing, or marked delivered but cannot be found, keep screenshots of the Tracking history and any messages from the seller. These details can make it easier for the merchant, marketplace, or Anjun to investigate the shipment.
Frequently asked questions about Anjun package tracking issues
Why does my Anjun tracking number show no information?
The seller may have created the shipment electronically but Anjun may not yet have received or scanned the physical package. Confirm that the number was copied correctly and check again after the seller has handed over the shipment.
What does an ANJ tracking number mean?
Anjun's official documentation refers to its valid shipment identifiers as ANJ numbers. These identifiers allow Anjun and supported marketplace systems to connect Tracking events with the correct shipment.
How long does Anjun take to deliver?
There is no single delivery time for every Anjun shipment. Delivery depends on the route, international transportation, customs clearance, destination, and local delivery conditions. A package already cleared through customs near its destination can arrive much sooner than one that has only recently left the seller in China.
Why has my Anjun package been in transit for several days?
Cross-border packages can spend several days between visible Tracking scans while traveling internationally, waiting for transportation, entering customs, or moving between logistics facilities. An unchanged status does not automatically mean the package is lost.
Why is my Anjun package stuck at customs?
Customs processing can take longer when authorities require additional documentation, inspection, tax processing, recipient information, or clarification about the shipment contents. The seller or recipient should follow any instructions provided for the shipment.
Can I Track an Anjun package from China to Brazil?
Yes. Enter the Anjun tracking number on 4tracking to follow available Tracking events from the Chinese logistics stage through international transportation, Brazilian customs processing, domestic sorting, and final delivery.
Can I Track an Anjun package from China to Mexico?
Yes. Anjun provides logistics services for shipments to Mexico, including services used by marketplace sellers. Enter the complete tracking number on 4tracking to check the available shipment history.
Why does my marketplace not recognize my Anjun tracking number?
The carrier and tracking number need to match correctly. Anjun's official guidance for Amazon sellers specifically notes that selecting Anjun with a non-Anjun number, or using an Anjun number while selecting another carrier, can prevent logistics events from being retrieved correctly.
My Anjun package says delivered but I cannot find it. What should I do?
Check with other people at the delivery address, reception staff, security personnel, or anyone authorized to receive deliveries. If the package still cannot be located, contact the seller or marketplace promptly and provide the tracking number and delivery status.
Can I change the delivery address after Anjun has shipped my package?
Address changes can be difficult once an international shipment is already moving through the network. Contact the seller or marketplace immediately. Whether a change is possible depends on the shipment stage, service, destination country, and local delivery arrangements.
Who should I contact first if my Anjun package is delayed?
For an e-commerce purchase, contact the seller or marketplace first. The sender can confirm that the package was handed to Anjun correctly, check the shipping service used, and escalate the case when necessary. You can also use Anjun's official service channels when additional carrier assistance is required.
Monthly Delivery Performance for Anjun – August 2026
Our comprehensive monthly delivery report for Anjun in August 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
China | Unknown |
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