Parcel2Go Tracking

Parcel2Go is a logistics company headquartered in the UK


Track Parcel2Go shipments


Parcel2Go is a renowned courier comparison website based in the United Kingdom. Founded in 2000, it has risen to prominence by offering a straightforward, reliable, and cost-effective parcel delivery service to customers both within the UK and internationally. Acting as an intermediary between customers and courier services, Parcel2Go leverages its vast network of courier partners to provide a wide array of delivery options at competitive prices.

The company's headquarters are located in Bolton, Greater Manchester, England. From this location, Parcel2Go manages a multitude of courier partnerships and organizes an extensive range of delivery services. These relationships allow the company to offer tailored solutions to meet the diverse needs of its customers, whether they are individuals sending personal packages or businesses fulfilling e-commerce orders.

What Services Does Parcel2Go Provide?

Parcel2Go provides a comprehensive range of services designed to cater to a broad spectrum of parcel delivery needs. This includes domestic deliveries within the UK, international deliveries, next-day delivery, and even large parcel delivery services. Parcel2Go’s model of partnering with multiple courier services, including Hermes, DPD, UPS, and TNT, allows customers to compare prices and choose the service that best fits their needs.

What do Parcel2Go tracking numbers look like?

When you send a package through Parcel2Go, you receive a unique identifier known as a tracking number. This is an integral part of the service Parcel2Go offers, as it allows you to monitor the progress of your shipment as it journeys to its destination.

A Parcel2Go tracking number typically starts with 'P2G', followed by 8 digits. An example of this would be 'P2G12345678'. This unique code is generated for each parcel shipped through Parcel2Go, providing you with a tool to stay updated about your shipment's status.

It's important to keep this tracking number safe, as it is key to accessing real-time information about your shipment. Whether you're checking on delivery progress or need to raise a query with Parcel2Go's customer service, this tracking number is your direct link to your shipment information.

How do I track Parcel2Go shipments?

To track a Parcel2Go shipments, enter the tracking number in the field above, click the "Carrier" button, and select "Parcel2Go" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.

What is the Typical Parcel2Go Shipment Delivery Time?

Parcel2Go is committed to ensuring swift and efficient delivery of all parcels. Domestic deliveries within the UK typically take between 1-3 days, while international deliveries may take between 3-7 days, depending on the destination country. It's important to note that these are estimated delivery times and actual delivery may vary due to factors such as customs processes, weather conditions, or package size and weight.

How Do I Contact Parcel2Go for Shipment Issues?

If you encounter any problems or have questions regarding your shipment, Parcel2Go has provided a variety of ways to contact their customer support team. They are committed to providing efficient and helpful service to resolve your issues promptly.

To reach out to their customer service team, navigate to the Parcel2Go Help Centre webpage. You can access this by clicking here.

On the contact page, you'll find a comprehensive list of contact options and detailed information on how to get the help you need. Whether you have a query about your shipment, need help with tracking your package, or require assistance with other issues, the Help Centre page is designed to provide solutions and answers.

Please keep your tracking number handy when reaching out to Parcel2Go's support team. This information will help the customer service representatives provide more efficient and effective assistance.

Remember, having clear and accurate information about your concern will expedite the resolution process, ensuring you receive a satisfactory response in the shortest possible time.

Frequently Asked Questions About Parcel2Go

What Should I Do if My Parcel2Go Shipment is Delayed?

If your Parcel2Go shipment is delayed, start by checking the status of the shipment using the Parcel2Go tracking tool on their website. Input your P2G tracking number to view the latest updates. If the delay continues without explanation, it's recommended to contact Parcel2Go's customer support for further assistance.

What If I Wasn’t Home When Parcel2Go Attempted Delivery?

If Parcel2Go attempted a delivery when you weren't available, they usually leave a notice with instructions for rescheduling the delivery or picking up your shipment from a local depot. It's essential to follow the instructions on the notice or contact Parcel2Go customer service for additional help.

My Parcel2Go Shipment is Marked as Delivered, but I Didn't Receive It. What Should I Do?

If your Parcel2Go shipment shows as delivered, but you haven't received it, first check the surroundings of your delivery address and with your neighbours. If the parcel is still missing, contact Parcel2Go's customer service to report the issue and seek assistance.

How Do I Report a Damaged Parcel2Go Shipment?

If your Parcel2Go shipment arrives damaged, report the issue to Parcel2Go customer service promptly. They will guide you through the process of filing a complaint and potentially making a claim for the damaged shipment.

Can I Change the Delivery Address for My Parcel2Go Shipment?

If you need to change the delivery address for your Parcel2Go shipment, it's best to contact Parcel2Go's customer service immediately. They will guide you through the process, which may depend on how far your shipment has progressed in its journey.

What If My Parcel2Go Tracking Number Isn't Working?

If your Parcel2Go tracking number isn't working, it could be due to the tracking information not being updated in real-time. If the problem persists, it's advised to reach out to Parcel2Go customer service for further clarification.

What Should I Do If My Shipment Is Stuck In Transit?

If your Parcel2Go shipment is stuck in transit for a longer period than expected, it could be due to various reasons. Contact Parcel2Go customer service to get more detailed information about the status of your shipment.

How Long Will Parcel2Go Hold My Shipment?

Parcel2Go will usually hold your shipment for a certain period, depending on the courier's policy. If you are unable to receive your parcel, you should contact Parcel2Go to discuss your options.

Can I Request A Specific Delivery Time With Parcel2Go?

Specific delivery times cannot be guaranteed due to logistical reasons. However, Parcel2Go offers different service options, and some may allow for more flexibility in delivery times. You may contact Parcel2Go for more information.

What Should I Do If I Received An Incorrect Item In My Shipment?

If you received an incorrect item in your Parcel2Go shipment, you should report this to Parcel2Go's customer service as soon as possible. They will provide you with the necessary steps to return the incorrect item and receive the correct one.