Shenzhen JYTD International Logistics Co., Ltd., known as JYTD, is a specialized cross-border logistics supply chain service platform based in Shenzhen, China. With a strong focus on efficiency and customer-centric solutions, JYTD has carved a niche in the logistics industry, particularly in the cross-border e-commerce sectors of Israel and Russia. Leveraging its rich overseas agent resources and over a decade of experience in freight forwarding, JYTD offers a comprehensive suite of logistics services tailored to meet the demands of international markets.
JYTD's core services include specialized logistics for Israel and Russia, encompassing small package direct lines, overseas warehousing, and both sea and air freight solutions. The company prides itself on its expertise in various stages of the logistics process, including SII certification agency services, import agency, and last-mile delivery. JYTD's strategic partnerships and extensive network ensure reliable and efficient service, adhering to the company's motto: "Customer first, easy operation, fast delivery."
Operating from its central warehouse in Shenzhen, JYTD provides a range of services, from small and large package deliveries to door-to-door services for both general and electric goods. The company has also formed a strategic partnership with Brazil Post Correios, offering a one-stop solution for B2C cross-border logistics into Brazil. This collaboration includes regular flights, pre-clearance notifications (EDI), and duty-free import for packages valued under $50 CIF, significantly enhancing the delivery experience for Chinese cross-border sellers targeting the Brazilian market.
Shipment Tracking with JYTD
How Shipment Tracking Works
JYTD's shipment tracking system is designed to offer customers real-time visibility of their consignments. Each shipment is assigned a unique tracking number that can be used to monitor the package's status from dispatch to delivery. This tracking number, which starts with 'JYD' followed by a combination of digits and letters (e.g., JYDAA12345678YQ), can be entered on the JYTD website or through their partner platforms to access detailed tracking information.
Tracking Number Formats
JYTD tracking numbers follow a specific format to ensure accurate tracking and identification. The format starts with 'JYD' and includes a mix of letters and numbers. Examples of JYTD tracking numbers include:
- JYDAA12345678YQ
- JYDBB98765432YQ
These tracking numbers are crucial for accessing the status and location updates of shipments in transit.
How to track JYTD shipments?
To track a JYTD shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "JYTD" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Shipment Delivery Time
The delivery time for shipments handled by JYTD varies based on the destination and the type of service selected. For shipments to Brazil, the average delivery time from China is typically between 30 to 45 days, although it can sometimes extend up to 56 days. Delivery times within Brazil are categorized into three zones with the following estimated durations:
- Zone 1: 7-14 business days
- Zone 2: 10-17 business days
- Zone 3: 15-30 business days
Contacting JYTD for Shipment Issues
If you encounter issues with your shipments, it is recommended to contact the seller, sender, or retailer first, as they often have better communication channels with Chinese logistics companies. Direct contact with JYTD might not be as effective, especially for non-Chinese customers. The seller or retailer can provide more reliable assistance and help resolve any tracking or delivery issues you might face.
Frequently Asked Questions
How do I track my JYTD shipment from China to my country?
To track your JYTD shipment, use the tracking number provided, which starts with 'JYD' followed by letters and digits (e.g., JYDAA12345678YQ). Enter this number on the JYTD website or the website of the domestic postal service handling the last-mile delivery (e.g., Brazil Post, Russian Post) to get real-time updates on your shipment status.
Will my shipment be delivered by my local postal service?
Yes, JYTD partners with domestic postal services like Brazil Post and Russian Post for last-mile delivery. Once your shipment arrives in your country, it will be handed over to your local postal service for final delivery.
How long does it take for my shipment to be delivered after it arrives in my country?
The delivery time after your shipment arrives in your country depends on the efficiency of the local postal service. Generally, it takes about 7-14 business days for Zone 1 areas, 10-17 business days for Zone 2 areas, and 15-30 business days for Zone 3 areas within your country.
What should I do if my tracking number does not work on the local postal service's website?
If your tracking number does not work on the local postal service's website, first ensure you have the correct format. If it still doesn't work, contact the seller, sender, or retailer for assistance. They can provide updated tracking information or help resolve the issue with JYTD.
Why is there no update on my shipment after it arrives in my country?
There might be a delay in updating the tracking information once your shipment is handed over to the local postal service. If there is no update for an extended period, contact the seller, sender, or retailer to inquire about the current status of your shipment.
How can I change the delivery address for my shipment once it is in my country?
To change the delivery address, contact the seller, sender, or retailer immediately. They can coordinate with JYTD and the local postal service to update the delivery address, although changes may be subject to conditions and fees.
What should I do if my shipment is delayed in my country?
If your shipment is delayed, check the tracking information for any updates or notifications. If the delay is significant, contact the seller, sender, or retailer for assistance. They can communicate with JYTD and the local postal service to resolve the issue.
How do I report a lost or damaged shipment handled by the local postal service?
If your shipment is lost or damaged, contact the seller, sender, or retailer with your tracking number and details of the issue. They will assist you in filing a claim with JYTD and the local postal service to resolve the matter.
Can I schedule a pickup from the local postal service?
For scheduling a pickup, contact the seller, sender, or retailer. They can arrange the pickup with JYTD and the local postal service according to your requirements.
How do I request proof of delivery from the local postal service?
To request proof of delivery (POD), contact the seller, sender, or retailer with your tracking number. They will obtain the POD document from JYTD and the local postal service, which includes the recipient's signature and delivery details.
What payment methods does JYTD accept for international shipments?
JYTD accepts various payment methods through its partner platforms. Check with the seller, sender, or retailer for the available payment options when booking your shipment.
How do I contact JYTD for issues with my shipment?
For any issues with your shipment, it is recommended to contact the seller, sender, or retailer first. They have better communication channels with JYTD and can help resolve any problems you might encounter.