Jiaying Ex, operated by Guangzhou Jiaying International Logistics, is a China-based international logistics provider focused on cross-border transportation. Its official company information describes services from China to Russia using land, air, sea and express transportation, with logistics support designed for commercial cargo and cross-border sellers.
The carrier also publishes dedicated logistics services for Kazakhstan, Singapore, Malaysia, Southeast Asia and European rail transportation. Depending on the route, Jiaying Ex can combine international transport with customs-clearance assistance, destination processing, local distribution and door-to-door delivery. Available transport modes include road freight, air freight, sea freight and rail services.
For Russia, Jiaying Ex describes a Chinese collection and transport network built around locations including Guangzhou, Beijing, Shenzhen, Yiwu, Suifenhe and Urumqi, with routes continuing toward Russian destinations such as Moscow and other major cities. Its Kazakhstan service includes road, rail and air transportation from China, while Southeast Asian services use combinations of air, road and sea transport according to the destination and shipment requirements.
Because these services can involve export processing, international line-haul transportation, customs clearance and a destination delivery partner, Tracking is especially useful for understanding which stage a shipment has reached. Readers can use 4Tracking for Jiaying Ex package tracking and follow available shipment events without having to check different logistics systems separately.
How Jiaying Ex shipment tracking works
To Track a Jiaying Ex package with 4Tracking, enter the transportation or tracking number provided by the sender into the tracking field. You can let 4Tracking automatically detect the carrier or select Jiaying Ex using the carrier button, then click Track. You will be redirected to the results page where available shipment statuses and movement updates are displayed.
Jiaying Ex provides a shipment-query function on its official website. Its Russia service information specifically states that customers can use the supplied transportation number to check the status of each shipment and that cargo movements can be followed online. On some routes, additional tracking may become available through a destination logistics system after customs clearance or handover.
A shipment may not generate a new public event at every point in the journey. Long-distance road transport, rail movement, flights, sea transport, border processing and customs clearance can all create gaps between Tracking updates. If the latest event shows that the shipment has been transferred or cleared at destination, later package tracking information may come from the local delivery provider.
Jiaying Ex tracking number formats
Jiaying Ex's official website refers to a transportation number used to query shipment status, but it does not publish a reliable universal format showing a fixed prefix, length or combination of letters and digits for all services. For that reason, a specific Jiaying Ex tracking-number pattern should not be assumed.
Use the complete number exactly as it appears on the shipping document, order information or message from the sender. Do not remove letters, leading zeroes or other characters simply because the number differs from another Jiaying Ex shipment. If automatic carrier detection does not identify the number, select Jiaying Ex manually and try again.
Jiaying Ex delivery times and supported examples
Delivery times vary considerably because Jiaying Ex operates several transport modes and route types. Its official Russia land-transport information lists an eastern slow route to Moscow at approximately 18–25 days, an eastern fast route at approximately 15–18 days, a western route through Urumqi and Yekaterinburg at approximately 18–30 days, and a Manzhouli route at approximately 15–25 days.
For its Thailand service, Jiaying Ex describes an overall service timeframe of approximately 3–7 working days. The same service information states that ordinary cargo sent by air from Shenzhen or Guangzhou can generally reach Bangkok airport in about 2–3 working days, while different goods or road-transport arrangements can require more time.
Jiaying Ex's Southeast Asia service information gives additional examples: air door-to-door transportation is listed at approximately 2–3 working days, while road door-to-door transportation is listed at approximately 7–10 days. Its Malaysia sea-freight page describes an approximate 7–10 day door-to-door timeframe calculated from container loading for the service described there.
These figures are route-specific service examples rather than a universal delivery guarantee for every Jiaying Ex package. Customs inspections, flight or truck schedules, border congestion, sea departures, destination location, cargo type and other operational conditions can extend transit. For a current shipment, use its Tracking history and confirm the expected transit time with Jiaying Ex or the sender when timing is important.
How to contact Jiaying Ex about shipment issues
Jiaying Ex publishes contact information for Guangzhou Jiaying International Logistics on its official website. The listed telephone number is +86 17051071010, and the published email address is 501503643@qq.com. Its contact page lists office hours as Monday to Friday from 09:00 to 19:00 and Saturday to Sunday from 10:00 to 14:00.
The listed office address is Room 106, 1st Floor, No. 1, Third Heng Road, Hetai Road, Hebian, Helong Street, Baiyun District, Guangzhou, Guangdong, China. Because contact details and working hours can change, check the official Jiaying Ex website before relying on them for an urgent shipment inquiry.
When contacting support, provide the transportation number, sender and recipient details, destination, shipment date and the latest Tracking status. If the shipment came from an online seller, supplier or marketplace, contact the sender as well. The sender normally has the booking information and may be better positioned to request an investigation, confirm customs documents or resolve a delivery problem with the logistics provider.
Frequently asked questions about Jiaying Ex package tracking issues
Why is my Jiaying Ex tracking number not working?
The shipment may have been created recently, the number may have been copied incorrectly, or the first transport event may not yet be available. Enter the complete transportation number exactly as provided by the sender. On 4Tracking, try automatic detection first and select Jiaying Ex manually if necessary.
What format does a Jiaying Ex tracking number use?
Jiaying Ex does not publish a universal tracking-number format covering all of its services. Its official material refers to a transportation number used for shipment queries, but it does not define one verified prefix or fixed character length. Use the number exactly as issued for your shipment.
Why has my Jiaying Ex package tracking stopped updating?
International cargo can spend several days moving by road, rail, air or sea without a new public scan. Border crossings, customs processing and transfers to destination partners can also create gaps. Continue checking Tracking and contact the sender or Jiaying Ex if the shipment remains unchanged beyond the expected timeframe for the specific service.
How long does Jiaying Ex delivery take?
There is no single delivery time for every Jiaying Ex shipment. Official route examples include 15–18 days for one faster eastern Russia land route, 18–25 days for the slower eastern route, 18–30 days for a western Russia route, 3–7 working days for the described Thailand service, and 2–3 working days for certain Southeast Asia air door-to-door services. The actual time depends on the booked route and transport mode.
Can I Track a Jiaying Ex shipment after it clears customs?
Often yes, although the source of later updates can change. Jiaying Ex states that Russia land shipments can be tracked using the transportation number and that, after customs clearance, logistics information may also become available through a Russian tracking system. Similar handovers may occur on other international routes depending on the delivery arrangement.
Why is my Jiaying Ex shipment delayed at customs?
Customs authorities may need additional time to inspect the cargo, verify declarations, assess taxes or review import documentation. Jiaying Ex offers customs-related services on several routes, but clearance times are not completely controlled by the carrier. Ask the sender whether any invoice, declaration or recipient information is missing.
What should I do if my Jiaying Ex shipment has exceeded the expected delivery time?
Check the complete package tracking history first and note the location and date of the latest event. Then contact the sender and Jiaying Ex with the transportation number. Route-specific delivery figures are estimates, so support will need the actual shipment details to determine whether the cargo is still moving normally or requires investigation.
How do I contact Jiaying Ex about a missing package?
You can contact Jiaying Ex using the current channels published on its official website, including the listed telephone number +86 17051071010 or email 501503643@qq.com. Include the transportation number and the latest Tracking information. If the shipment was purchased from a seller, notify the seller at the same time so they can open an inquiry from the shipping side.
Monthly Delivery Performance for Jiaying Ex – September 2026
Our comprehensive monthly delivery report for Jiaying Ex in September 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 CHNChina |  DEUGermany |
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| CHN China |  JPNJapan |
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