HMCP is a leading Chinese logistics company specializing in a wide range of shipping and logistics services. With its headquarters strategically located near Shenzhen Bao'an International Airport, HMCP boasts excellent accessibility via sea, land, and air transportation. The company has developed a robust and comprehensive transportation network equipped with state-of-the-art facilities, offering a seamless logistics experience. Over the years, HMCP has cultivated extensive experience in export logistics, focusing on providing postal parcels, international freight forwarding, and integrated e-commerce warehousing and distribution services.
Headquarters and Contact Information
HMCP's main office is located at Building A1, 2nd Floor, Room 205, Bada Industrial Zone, Yongfu Road, Fuhai Street, Bao'an District, Shenzhen, Guangdong Province, China. The warehouse address is on the 1st floor of the same building. Due to the challenges of directly contacting Chinese start-up companies, it is recommended to contact the seller, sender, or retailer, such as AliExpress, for any shipment-related inquiries, as they have direct communication channels with HMCP.
Services Offered by HMCP
HMCP offers a diverse range of logistics services tailored to meet the needs of various enterprises. Their main services include:
- Postal Parcels: Efficient and reliable postal shipping solutions for small packages.
- International Freight Forwarding: Comprehensive international shipping services, ensuring timely delivery across borders.
- E-commerce Warehousing and Distribution: Integrated solutions for e-commerce businesses, including warehousing, order fulfillment, and last-mile delivery.
The company's commitment to market orientation and customer-centric approaches drives its mission to enhance service efficiency and diversify its offerings. HMCP utilizes a reliable and safe operational network, scientific resource integration, advanced management technologies, and an efficient computer management system to provide comprehensive logistics services. Their philosophy of "customer-first, service excellence" ensures that clients receive top-notch, door-to-door, and warehouse-to-warehouse logistics solutions.
Shipment Tracking
How Shipment Tracking Works
HMCP provides a robust shipment tracking system that enables customers to monitor their packages throughout the delivery process. The tracking system integrates advanced technologies to offer real-time updates on the status and location of shipments. Customers can track their shipments by visiting the HMCP tracking page and entering their unique tracking number.
Tracking Number Format
The tracking number format for HMCP shipments begins with 'HMC' followed by a series of digits and letters. For example, a tracking number might look like this: HMC12345ABC678. This unique identifier allows customers to receive detailed information about their shipment's progress and current location.
How to track HMCP shipments?
To track a HMCP shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "HMCP" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Shipment Delivery Time
The delivery time for HMCP shipments varies based on the destination and the type of service selected. Typically, domestic shipments within China take 2-5 business days, while international shipments may take longer, ranging from 7-14 business days depending on the destination country and customs procedures.
Examples of Delivery Times
- Within China: 2-5 business days
- To the United States: 7-10 business days
- To Europe: 7-14 business days
- To Australia: 10-14 business days
Contacting HMCP for Shipment Issues
For any issues related to shipments, it is recommended to contact the seller, sender, or retailer (such as AliExpress) from whom the product was purchased. These entities have direct contact with HMCP and can efficiently address any concerns. Direct communication with HMCP may be challenging for individual customers due to the nature of start-up logistics companies in China.
Frequently Asked Questions
What should I do if my tracking number is not working?
If your HMCP tracking number is not working, first ensure that you have entered it correctly. If the problem persists, contact the seller or retailer from whom you purchased the item. They have direct communication channels with HMCP and can assist in resolving the issue.
Why is my shipment delayed?
Shipment delays can occur due to various reasons, including customs clearance, adverse weather conditions, or logistical issues. If your shipment is delayed, check the tracking information for updates. For more details or assistance, contact the seller or retailer from whom you purchased the item.
How do I change the delivery address for my shipment?
To change the delivery address for your shipment, contact the seller or retailer as soon as possible. Provide them with your tracking number and the new delivery address. Note that changes may not be possible if the shipment is already in the final stages of delivery.
What should I do if my shipment is damaged or lost?
If your shipment is damaged or lost, contact the seller or retailer immediately. Provide them with your tracking number and details of the damage or loss. They will guide you through the process of filing a claim and assist you with any necessary documentation.
How can I schedule a pickup for my shipment?
To schedule a pickup for your shipment, contact the seller or retailer, who will then arrange the pickup with HMCP. Provide them with the details of your shipment, including the pickup location and preferred pickup time.
Can I track multiple shipments at once?
Yes, you can track multiple shipments at once by entering each tracking number separated by a comma on the HMCP tracking page or the platform from which you purchased your items. This will display the status and location of all your shipments simultaneously.
What if I miss the delivery of my shipment?
If you miss the delivery of your shipment, HMCP will usually attempt a second delivery. You can also contact the seller or retailer to reschedule the delivery at a convenient time or arrange to pick up the shipment from a local HMCP office.
How long does it take for tracking information to update?
Tracking information is usually updated in real-time as your shipment progresses through various stages of transit. However, there may be occasional delays in updates due to technical issues or processing times at different transit points. If your tracking information hasn't updated for an extended period, contact the seller or retailer for assistance.
How can I contact HMCP customer service?
For shipment-related issues, it is recommended to contact the seller, sender, or retailer (such as AliExpress) from whom the product was purchased. They have direct communication channels with HMCP and can facilitate a faster response. Direct communication with HMCP may be challenging for individual customers.
Our Monthly Statistics for HMCP – June 2024
Our monthly delivery time statistics for HMCP in June 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
| From | To | Delivery Time |
|---|---|---|
 CHNChina |  KORSouth Korea |
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