Gande (Shenzhen) International Logistics Co., Ltd., established in June 2021, is an emerging and registered international logistics enterprise based in China. Known for its global freight forwarding business, the company's core team boasts years of industry experience and numerous successful cases. With aspirations to lead in the industry, Gande International is committed to providing world-class international logistics carrier services.
Headquarters and Branches
Gande International is headquartered in Shenzhen, China, a city with unique geographical advantages offering vast development potential. The company operates additional branches in Guangzhou, Shanghai, Yiwu, and Nanyang, which function as national logistics hubs and international comprehensive transportation centers. Primarily focused on cross-border e-commerce, Gande International facilitates the movement of goods to regions like the Americas, Europe, Australia, Africa, and Central and South Asia, ensuring efficient door-to-door delivery and resolving the last-mile challenges.
Services and Advantages
Gande International specializes in:
- Express Services: Being first-level agents for major carriers like DHL, UPS, FedEx, and TNT.
- Sea Transportation: Partnering with leading shipping lines such as Matson, ZIM, Maersk, Evergreen, Mediterranean, and COSCO.
- Air Transportation: Collaborating with top airlines including Air China, Korean Air, China Southern Airlines, Cathay Pacific, and Shenzhen Airlines.
- China-Europe Express: Offering services through routes like Yuxinou, Yixinou, Hunan-Europe, Chengdu, and Zhengzhou.
- Overseas Warehousing: Providing comprehensive services including customs declaration, clearance, order making, transshipment, and delivery.
The company also boasts professional consultants, customer service teams, skilled packaging staff, and a broad range of well-equipped warehousing bases, dedicated to delivering professional one-stop cross-border logistics and transportation services.
Shipment Tracking with Gande International
Online Tracking System
Gande International offers an efficient online tracking system for its customers. This feature enables clients to track their shipments in real-time, providing transparency and reassurance throughout the shipping process.
Tracking Number Format
Tracking numbers for Gande International shipments begin with 'GOA', followed by a combination of letters and numbers. This format allows for effective tracking of shipments from their origin to the final destination.
How to Track Gande International Shipments?
To track Gande International shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "Gande International". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
Shipment Delivery Times and Contact Information
Examples of Delivery Times
- Express Shipments: Delivery via express services like DHL, UPS, FedEx, and TNT typically takes 3-7 business days globally.
- Sea Transportation: Depending on the destination, sea freight can take anywhere from 15 to 45 days.
- Air Transportation: Air freight generally takes about 5-10 business days, varying with the destination.
Contacting Gande International for Shipment Issues
For support regarding shipments, buyers from online platforms such as AliExpress, Alibaba, and Amazon are advised to first contact their sellers or suppliers. These entities have direct communication with Gande International and are more likely to obtain efficient responses and resolve shipment-related issues.
Frequently Asked Questions about Gande International
What should I do if my Gande International tracking number isn't working?
If your tracking number isn't functioning, first ensure that it’s entered correctly. If the issue persists, there might be a delay in the system updating the tracking information. Please wait and try again later. If the problem continues, contact the seller or supplier from whom you made the purchase for assistance, as they have direct communication channels with Gande International.
What can I do if my Gande International shipment is delayed?
Shipment delays can occur due to various factors such as customs clearance or logistical issues. If your shipment is delayed, check the tracking portal for any updates or notifications. For more detailed information, contact the seller or supplier who can inquire directly with Gande International on your behalf.
How do I report a lost or damaged package with Gande International?
If your package is lost or arrives damaged, immediately report the issue to the seller or supplier from whom you purchased the item. They will coordinate with Gande International to address and resolve the issue. Provide all necessary details, including the tracking number and a description of the problem, for efficient handling of your claim.
Can I change the delivery address for my Gande International shipment?
Once a shipment is in transit, changing the delivery address can be complex. Contact the seller or supplier as soon as possible with your request. They will communicate with Gande International to check if an address change is feasible at that stage of the shipment.
What are the typical delivery times for Gande International shipments?
Delivery times for Gande International shipments vary based on the service and destination. Express shipments typically take 3-7 business days globally, sea transportation can take 15-45 days, and air freight generally takes about 5-10 business days. These times are estimates and can be affected by factors such as customs processes and local delivery schedules.
Who should I contact for further questions or issues with my Gande International shipment?
For any additional questions or issues related to your Gande International shipment, it’s best to contact the seller or supplier from whom you made the purchase. They have direct access to Gande International's support and can efficiently handle any shipment-related queries or concerns.
Conclusion
In conclusion, Gande (Shenzhen) International Logistics Co., Ltd. emerges as a key player in the logistics sector, particularly in cross-border e-commerce. Their commitment to offering diverse logistics solutions, coupled with an advanced tracking system, positions them as a reliable partner for businesses and individuals engaged in global trade and e-commerce.