CST ITALIA is a leading e-commerce courier in Italy, excelling in efficient tracking services.


Track CST ITALIA shipments


CST ITALIA, established as the first express courier specializing in e-commerce, has revolutionized the logistics sector with its innovative and flexible services. With over 20 years of experience in the transportation industry and the integration of advanced technologies, CST ITALIA is an ideal partner for enhancing online business operations. The company’s commitment to supporting the growth of e-commerce businesses makes it a preferred choice for optimizing shipping processes and ensuring customer satisfaction.

Services and Expansion

CST ITALIA’s services are tailor-made for the ever-growing e-commerce market. Understanding the increasing number of businesses moving online, CST ITALIA bridges the gap between commercial entities worldwide. This enables online businesses to conduct their shipping operations smoothly, with constant monitoring from both the operator and buyer's end. The company’s services include:

  1. National Express Courier Service: CST ITALIA provides a simple and intuitive transport service in Italy, suitable for both large and small operators. They handle all types of goods, from documents to larger parcels, offering personalized services for e-commerce and commercial activities.
  2. Foreign Express Shipments: The service dedicated to foreign transport makes receiving and sending goods worldwide simple and economical.
  3. Shipments from China: Discover CST ITALIA’s service dedicated to international shipments originating from China.

Mission and Technology

CST ITALIA aims to offer innovative and flexible services, specifically designed to meet the needs of e-commerce operators and online purchase recipients. The services are easily accessible through advanced tools that simplify management.


Specializing in e-commerce shipments, particularly from foreign countries and China, CST ITALIA offers a complete, reliable, and advantageous service for those managing online commercial activities. The company stands out for simplifying and diversifying the technical and management advancements offered by traditional couriers.


CST ITALIA is headquartered at Via Lanzone da Corte, 14, 00176 Rome, Italy.

CST ITALIA Shipment Tracking and Delivery

Tracking System

CST ITALIA allows customers and their recipients to know the status of their shipment at every processing stage, from handover to delivery. The online tracking system, available on the company’s website, provides real-time visibility of each operational step, constantly highlighting the shipment’s location through geolocation.

Tracking Number Format

CST ITALIA's tracking numbers are uniquely structured, beginning with 'CST' followed by a sequence of numbers, to ensure precise and real-time monitoring of each shipment's journey. This format is crucial for the effective tracking and management of parcels, enabling both CST ITALIA and its customers to track the progress of deliveries accurately from start to finish.

How to track CST ITALIA shipments?

To track CST ITALIA shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "CST ITALIA". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.

Delivery Timeframes

CST ITALIA offers efficient delivery services with varying timeframes depending on the type of shipment:

  • Domestic Deliveries in Italy: For shipments within Italy, CST ITALIA provides prompt delivery services. Typically, domestic parcels are delivered within 24 to 48 hours. However, this duration can extend to 72 hours for remote or hard-to-reach areas, ensuring coverage across the entire country.
  • Shipments from China: For international shipments originating from China, delivery times are subject to various factors, including customs processing and transit methods. On average, these shipments can take anywhere from 4 to 8 weeks. The exact timeframe may vary based on the chosen shipping method—express courier services usually offer faster delivery, often within a few days to a week, while standard postal services (marked as Free Shipping) may take longer, aligning with the average duration.

These delivery timeframes reflect CST ITALIA's commitment to providing efficient and reliable shipping services, catering to both domestic needs within Italy and international requirements, particularly for shipments from China.

Contact and Customer Support

For any queries or issues related to shipments, CST ITALIA offers dedicated customer support:

  • Email Support: Customers can reach out to CST ITALIA for assistance via email at [email protected].
  • FAQ Page: The CST ITALIA website features an FAQ page, providing answers to common questions related to their services.

Frequently Asked Questions about CST ITALIA

What Should I Do If My Shipment from CST ITALIA Is Delayed?

If you experience a delay in your shipment with CST ITALIA, first check the current status using your tracking number. If the information is not updated, or if there's a significant delay, it’s recommended to contact CST ITALIA’s customer support via email at [email protected]. They can provide detailed information about your shipment’s status and assist in resolving any issues.

How Can I Understand Different Tracking Statuses?

Various tracking statuses provided by CST ITALIA indicate the progress of your shipment. 'In Transit' means the package is on the move, 'Out for Delivery' suggests it's nearing its final destination, and 'Delivered' confirms its arrival. If you encounter statuses like 'Customs Hold' or 'Returned to Sender', it signifies specific complications that need addressing. In such cases, contacting CST ITALIA’s customer support is advised for further clarification.

What Is the Format of CST ITALIA Tracking Numbers?

The tracking numbers used by CST ITALIA follow a specific format, starting with the letters 'CST' followed by a series of numbers. This structured approach allows for efficient and accurate tracking of each shipment. For instance, a typical CST ITALIA tracking number might look like 'CST1234567890'. By using this unique format, CST ITALIA ensures precise tracking and management of shipments from the point of dispatch to delivery.

What Are the Typical Delivery Times for Domestic Shipments in Italy?

For domestic shipments within Italy, CST ITALIA usually delivers within 24 to 48 hours. However, deliveries to remote or difficult-to-reach areas may take up to 72 hours, ensuring comprehensive coverage throughout the country.

How Long Do Shipments from China Typically Take?

International shipments from China generally take 4 to 8 weeks, depending on the shipping method chosen. Express courier services offer faster delivery, while standard postal services (Free Shipping) may take longer, aligning with the average duration.

How Does CST ITALIA Handle Customs Procedures for Shipments from China?

CST ITALIA navigates customs procedures for shipments from China, ensuring the nationalization of products directly in Italy. This process simplifies the entire importation process, making it economical and faster. For specific inquiries regarding customs, customers can contact CST ITALIA’s customer support.

What Is the Best Way to Contact CST ITALIA for Shipment-Related Queries?

For any concerns or queries related to your shipments with CST ITALIA, you can contact their customer support team via the email address provided on their website. They are equipped to handle inquiries about shipment tracking, delivery issues, customs processes, and other logistics services.


CST ITALIA, with its specialized focus on e-commerce logistics and international shipments, particularly from China, offers comprehensive services that cater to the unique needs of online businesses. Through innovative solutions, advanced tracking systems, and dedicated customer support, CST ITALIA stands as a key facilitator in the world of e-commerce logistics.