Cambodia Post is the national postal service provider of the Kingdom of Cambodia. Founded in the mid-19th century during the French colonial era, Cambodia Post has grown over the years to become a prominent entity in the country's communication infrastructure. The postal service plays a vital role in connecting the country's populace, facilitating the exchange of information, goods, and services.
Cambodia Post provides a diverse range of services that cater to various personal and business needs. Its offerings include standard mail delivery, express mail service (EMS), parcel delivery, money transfers, and more. With a commitment to reliability, timeliness, and customer satisfaction, Cambodia Post strives to be a trusted service provider for all Cambodians.
The headquarters of Cambodia Post is situated in the country's capital, Phnom Penh. From this central location, it oversees an extensive network of post offices across the country, ensuring that postal services are accessible to individuals and businesses in both urban and rural areas.
Tracking Shipments with Cambodia Post
How Does Cambodia Post Shipment Tracking Work?
Tracking your shipment with Cambodia Post is a straightforward process, designed to provide customers with peace of mind and transparency during their parcel's journey. Once a parcel is dispatched, it is assigned a unique tracking number. This number allows customers to monitor the status and location of their package, from dispatch to delivery, through Cambodia Post's online tracking system.
How to Track Cambodia Post Shipments?
To track Cambodia Post shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "Cambodia Post". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
Tracking Number Format of Cambodia Post
The tracking number provided by Cambodia Post generally comprises 13 characters, in line with the Universal Postal Union's S10 standard. It typically starts and ends with a letter, with nine numerical digits in between. An example of a Cambodia Post tracking number could be 'CP123456789KH'.
Cambodia Post shipment delivery time
The delivery times at Cambodia Post can vary based on the service selected and the destination of the shipment. Domestic shipments within Cambodia usually take about 2-3 business days for standard delivery. Express deliveries within the country can arrive on the next business day. For international shipments, delivery times can greatly vary. A parcel sent to a nearby country such as Thailand may take around 5-7 business days, while a parcel sent to a country farther away, such as the United States, may take approximately 2-3 weeks. It's important to remember that these are approximate times and actual delivery times may vary.
How Can I Contact Cambodia Post for Shipment Issues?
If you encounter any issues with your shipments, Cambodia Post has a dedicated customer service team ready to assist you. Ensure you have your tracking number and any pertinent shipment details at hand to help expedite the resolution process.
You can reach out to Cambodia Post within their working hours, which are from 7:00 to 17:30, seven days a week. The customer service team can be contacted by phone at (855) 23 42 80 80.
Alternatively, you can send an email to [email protected] outlining your concerns or queries. When writing your email, be sure to include your tracking number and a comprehensive description of your issue to facilitate a swift and effective resolution.
Frequently Asked Questions about Cambodia Post Shipments
What is Cambodia Post?
Cambodia Post is the national postal service provider of the Kingdom of Cambodia. It offers various services, including standard mail delivery, express mail service, parcel delivery, and money transfers.
What does a Cambodia Post tracking number look like?
A Cambodia Post tracking number generally consists of 13 characters, following the S10 standard of the Universal Postal Union. It typically starts and ends with a letter, with nine numerical digits in between. An example might look like this: 'CP123456789KH'.
What should I do if my Cambodia Post shipment is delayed?
If your shipment is delayed, check its status using the tracking number on the Cambodia Post website. If the delay is significant or there are no recent updates, contact Cambodia Post customer service for further assistance.
What should I do if my Cambodia Post shipment is missing?
If your shipment is missing, immediately contact Cambodia Post's customer service. Provide them with your tracking number and any relevant information to assist them in locating your package.
What should I do if my Cambodia Post shipment arrives damaged?
If your shipment arrives damaged, report the issue to Cambodia Post as soon as possible. Be ready to provide details about the damage and your shipment, including the tracking number.
Can I change the delivery address of my Cambodia Post shipment?
Once a shipment is in transit, it may not be possible to change the delivery address. However, for the most accurate information, contact Cambodia Post's customer service as soon as you realize the address needs to be changed.
What does 'In Transit' mean on my Cambodia Post shipment tracking?
'In Transit' status means that your shipment is currently on its way to the destination. The status will be updated as your parcel moves through the delivery process.
What does 'Delivered' status mean on Cambodia Post's tracking system?
The 'Delivered' status on Cambodia Post's tracking system means that your shipment has reached its final destination and has been received by the recipient or an authorized person. If you see this status but have not received your package, contact Cambodia Post's customer service immediately.