Cambodia Post is Cambodia's postal service provider, operating a nationwide network of post offices and service locations for individuals, businesses and e-commerce senders. Its services cover domestic mail and parcel delivery as well as outbound and inbound international postal shipments, with package tracking available for eligible products.
For international shipping, Cambodia Post offers EMS, Parcel Post and Letter Post. Its official pricing information describes EMS as its fastest tracked international service, while Parcel Post is a lower-cost tracked option with longer delivery times. Letter Post is designed for documents and small packets up to 2 kg, with Tracking available as an additional option where supported.
Cambodia Post also provides domestic parcel transportation, pickup services and business logistics solutions. Its official location directory lists post offices and other postal service points across Cambodia, giving customers options for sending, receiving and collecting packages throughout the country.
For recipients, package tracking helps show how a shipment progresses through acceptance, processing, international exchange and delivery. Cambodia Post also provides the CP App and online services that can be used to follow eligible shipments and, for certain incoming items, manage delivery preferences.
How to Track Cambodia Post packages
To Track a Cambodia Post package on 4Tracking, enter the tracking number in the tracking field. Select Cambodia Post when necessary, or allow 4Tracking to automatically detect the carrier, then click the Track button. You will be redirected to the tracking results page where the latest available shipment events can be displayed.
Cambodia Post also provides an official online Tracking page. Enter the shipment number in the tracking field to check available events such as the date and local time, country, location, event type and next office associated with the postal item.
If you are receiving an international shipment in Cambodia, the CP App can also be used to Track eligible items and receive notifications when a shipment arrives. Cambodia Post's delivery-management service allows recipients of supported items to choose options such as post-office collection or delivery to an address.
Cambodia Post tracking number formats
Cambodia Post's current public customer pages do not publish one universal tracking-number prefix, suffix or exact character pattern that is stated to apply to every EMS, Parcel Post and tracked Letter Post item. Different postal products can use different identifiers, so an unsupported example should not be treated as a universal Cambodia Post format.
Use the complete tracking number printed on your receipt, shipping label or merchant dispatch information. Enter all letters and numbers exactly as supplied and avoid removing characters simply because the number looks different from another Cambodia Post shipment.
Where can I find my Cambodia Post tracking number?
The tracking number is normally provided when a tracked postal service is purchased. For an online purchase, the sender or merchant may display it in the order page, dispatch email or shipping notification. If you do not have the number, contact the sender and ask for the postal tracking reference associated with the package.
Cambodia Post delivery times and supported examples
Delivery time depends on the service and destination. Cambodia Post publishes destination-specific estimates rather than one universal international transit time. EMS is generally positioned as the faster tracked option, while Parcel Post is less expensive and normally takes longer.
Example: EMS and Parcel Post to the United Kingdom
In Cambodia Post's official 2025 international price and delivery schedule, EMS to the United Kingdom is listed at approximately 7–9 days, while Parcel Post is listed at approximately 12–16 days. These figures are service estimates from that published schedule rather than guarantees for every package.
Example: EMS and Parcel Post to the United States
The same official 2025 schedule lists approximately 10–12 days for EMS to the United States and approximately 14–18 days for Parcel Post. Actual delivery can still be affected by transportation schedules, customs processing and destination postal operations.
Example: EMS and Parcel Post to Hong Kong
Cambodia Post's published 2025 estimates list approximately 6–8 days for EMS to Hong Kong and approximately 8–12 days for Parcel Post. These examples demonstrate why the service selected by the sender matters when estimating delivery time.
How long does delivery take after an incoming package reaches Cambodia?
Cambodia Post states that after an eligible incoming item reaches its exchange office, delivery to the intended address generally takes approximately 1–3 working days depending on where the address is located within Cambodia. For supported doorstep deliveries, the postal worker may contact the recipient to confirm the delivery time and location.
What should I do if Cambodia Post Tracking is not updating?
First verify that the complete tracking number was entered correctly. If the package was only recently accepted, its first useful Tracking event may not yet have appeared in the online system.
International shipments can also spend time between postal facilities, international transport and customs processing without producing a new public scan at every stage. Compare the shipment with the estimated delivery period for the service and destination before treating a short Tracking gap as a loss.
If the package has exceeded the expected delivery period or shows an unusual status, contact Cambodia Post with the tracking number and latest recorded event. If an online retailer sent the package, contacting the sender can also help because the sender holds the original posting receipt and service details.
How to contact Cambodia Post about shipment issues
Cambodia Post publishes the customer-service telephone number 023 428 080 and the email address ask@cambodiapost.com.kh on its official website. Customers can also submit an enquiry through the official Contact Us form.
Cambodia Post's main address is Preah Ang Non Street (Street 102), Phnom Penh, Cambodia. Its official location directory can be used to find post offices and service points when you need assistance locally or want to collect an eligible shipment.
When asking about a delayed, missing or unrecognized package, provide the complete tracking number, sender and recipient information and the latest Tracking event. These details make it easier for postal staff to identify the item and determine where it was last processed.
Frequently asked questions about Cambodia Post package tracking issues
Why is my Cambodia Post tracking number not working?
The number may have been entered incorrectly, the shipment may not yet have received its first visible scan or the postal product may not include Tracking. Copy the number directly from the receipt or shipping confirmation and contact the sender or Cambodia Post if no result appears.
Why has my Cambodia Post package tracking stopped updating?
The package may be traveling between postal facilities, undergoing international transportation or waiting for customs processing. These stages can create gaps between Tracking events. Contact Cambodia Post if the item exceeds the expected delivery period for its service.
What format does a Cambodia Post tracking number use?
Cambodia Post's current public customer documentation does not define one universal tracking-number pattern for every tracked service. Use the complete number issued with the shipment rather than relying on an assumed prefix, suffix or length.
Does Cambodia Post EMS include package tracking?
Yes. Cambodia Post describes EMS as its fastest international service with Tracking. Enter the shipment number on 4Tracking or Cambodia Post's official tracking page to follow available events.
Does Cambodia Post Parcel Post include tracking?
Yes. Cambodia Post's international pricing information describes Parcel Post as a tracked service that is less expensive than EMS but normally takes longer to deliver.
How long does Cambodia Post international delivery take?
Delivery varies by destination and service. Examples from Cambodia Post's official 2025 schedule include EMS estimates of approximately 7–9 days to the United Kingdom, 10–12 days to the United States and 6–8 days to Hong Kong. Parcel Post estimates for the same destinations are longer.
How long does an incoming package take after reaching Cambodia Post?
For eligible incoming items that reach Cambodia Post's exchange office, the carrier states that delivery to the planned address generally takes approximately 1–3 working days depending on the location within Cambodia.
Can I manage how my Cambodia Post package is delivered?
For supported incoming shipments, Cambodia Post provides an online delivery-management service and the CP App. Available options can include collecting the item from a local post office or requesting delivery to the listed or another supported address.
Who should I contact if my Cambodia Post package appears lost?
Contact Cambodia Post at 023 428 080, email ask@cambodiapost.com.kh or use the official online enquiry form. Keep the tracking number and shipment details ready. If a merchant sent the parcel, notify the sender as well so they can assist with the postal enquiry.
Monthly Delivery Performance for Cambodia Post – September 2026
Our comprehensive monthly delivery report for Cambodia Post in September 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 KHMCambodia |  JPNJapan |
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| JPN Japan | KHM Cambodia |
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