Jifan, operated by Shenzhen Jifan International Logistics Co., Ltd., is a China-based international logistics company founded in 2017. The company is headquartered in Shenzhen and describes itself as an NVOCC member specializing in cross-border logistics solutions for traditional exporters, e-commerce sellers and other businesses shipping goods internationally.
Jifan has developed several logistics products focused particularly on shipments from China to the United States. Its services include an economy line for lightweight parcels, standard air parcel delivery, Matson ocean services for small and larger packages, and dedicated ocean transportation for oversized freight. These products are designed for different combinations of parcel weight, delivery speed and shipping cost.
For smaller e-commerce packages, Jifan combines international transportation with customs clearance and final-mile distribution. Its official service information describes UPS or UPS Mail Innovations as final-delivery partners on several U.S. routes. The company also handles heavier products such as furniture, household appliances, machinery and sporting equipment through specialized ocean-freight services.
Jifan additionally provides customized logistics solutions for business customers. The company states that it integrates international transport capacity with customs brokers, trucking companies, overseas warehouses and local UPS resources and can design logistics channels, pricing, systems and operating processes according to a customer's requirements.
How Jifan shipment tracking works
You can Track a Jifan package through 4Tracking by entering the shipment tracking number in the tracking field. 4Tracking can automatically identify supported carriers from the number; select Jifan if necessary, press the Track button, and you will be redirected to the tracking-results page where the available shipment events are displayed.
Jifan also provides an official shipment Tracking system on its website. Its main tracking field accepts waybill numbers and allows multiple references to be entered. The dedicated tracking page displays information such as the customer reference, waybill number, destination, shipment status, latest update time and most recent tracking event.
The main Jifan website states that up to 10 waybill numbers can be entered together, separated by line breaks. Its dedicated Tracking page currently states that as many as 20 records can be queried at once and that the returned tracking information covers packages from the previous two months.
For shipments to the United States, package tracking can cover several stages including processing in China, international air or ocean transportation, customs clearance and final delivery. Because Jifan uses delivery partners such as UPS on certain services, another carrier's information may appear during the final stage of the shipment.
Jifan tracking number formats
Jifan's official website does not publish a fixed tracking-number prefix, exact character length or universal format for all shipments. The official Tracking system asks customers to enter the shipment's waybill number but does not state that every Jifan number must follow one particular numeric or alphanumeric pattern.
For reliable Tracking, copy the complete waybill number exactly as supplied by Jifan, the seller or the sender. Do not add a prefix, remove characters or alter the number simply because it differs from another Jifan package.
If the number does not return a result, confirm that you are using the logistics waybill rather than a marketplace order number, payment reference or product ID. For an online purchase, the seller can usually confirm the correct Jifan number and whether the parcel has already been handed over to the logistics company.
Jifan delivery times and supported examples
Jifan publishes different transit estimates for its individual logistics products rather than one delivery time for every shipment. For its U.S. Economy Small Parcel - Lightweight service, the company states an overall transit time of approximately 10–12 calendar days. This service is intended for lightweight items under 360 grams and uses air transportation, customs clearance and UPS final delivery.
For the U.S. Air Parcel Standard Express service, Jifan publishes an approximate end-to-end delivery time of 8–10 calendar days. The service handles packages from 0 to 4.5 kg and uses air transportation followed by UPS Mail Innovations delivery in the United States.
Jifan's Matson scheduled ocean service for small and larger parcels has a published overall timeframe of approximately 20–25 calendar days. Small packages on this service can weigh up to 4.5 kg and use UPS Mail Innovations for delivery, while larger packages from 4.5 to 68 kg use UPS Ground and are limited to the continental United States.
For much heavier freight, Jifan's U.S. oversized ocean line accepts individual pieces weighing approximately 100 to 2,000 kg and lists an overall delivery time of around 25–40 calendar days. The service uses Matson or COSCO ocean transportation followed by truck delivery to commercial or residential addresses in the continental United States.
These are service-specific estimates published by Jifan and should not be treated as guaranteed arrival dates for every package. International transportation schedules, customs processing, cargo characteristics, destination and final-mile conditions can affect the actual delivery time.
How to contact Jifan about shipment issues
Jifan's official website publishes the customer consultation telephone number 400-186-0001. Customers can also contact the company by email at 925930140@qq.com. When requesting assistance, provide the complete waybill number and a clear description of the Tracking or delivery problem.
The company lists its office at No. 2990, Nanwan Street, Longgang District, Shenzhen, China. Its official contact information identifies Mr. Feng as the contact person.
For packages purchased through an online marketplace, independent store or other retailer, contacting the seller first is often the most effective approach. The sender selected the Jifan logistics service and can confirm the correct waybill, request more detailed information and escalate a delayed or missing shipment through its business relationship with the carrier.
If Tracking shows that a parcel has already reached a U.S. final-mile provider, check the latest local-carrier information as well. Jifan's official service descriptions identify UPS and UPS Mail Innovations as delivery partners for several routes, so the final delivery stage may be handled outside Jifan's own network.
Frequently asked questions about Jifan package tracking issues
Why is my Jifan tracking number not working?
Check that you entered the actual Jifan waybill number rather than an online-store order number or payment reference. Jifan does not publish one universal tracking-number format, so do not modify the identifier to make it resemble another shipment. If there is still no result, ask the seller to confirm the waybill and whether Jifan has already received the package.
What does a Jifan tracking number look like?
The official Jifan website does not publish a fixed prefix, character length or standard pattern for all waybill numbers. Use the complete identifier supplied for your shipment exactly as received.
Can I Track multiple Jifan packages at once?
Yes. Jifan's main website states that up to 10 waybill numbers can be entered together using separate lines. Its dedicated tracking page currently states that up to 20 tracking records can be queried at once.
Why can I not find an older Jifan package in the official tracker?
Jifan's dedicated Tracking page states that its query results cover packages from the previous two months. An older shipment may therefore no longer appear in that public tracking interface.
How long does Jifan air delivery to the United States take?
Jifan publishes approximately 8–10 calendar days for its U.S. Air Parcel Standard Express service and approximately 10–12 calendar days for its Economy Small Parcel - Lightweight service. These are estimates for the specified products rather than universal delivery promises.
How long does Jifan ocean delivery take?
The Matson scheduled ocean service for small and larger parcels is listed at approximately 20–25 calendar days. Jifan's oversized ocean service for much heavier freight has a published timeframe of approximately 25–40 calendar days.
Why does UPS appear in my Jifan package tracking?
Jifan uses UPS-related services for final delivery on several U.S. logistics products. Its official descriptions identify UPS, UPS Mail Innovations and UPS Ground for different package sizes and routes, so a UPS event appearing during final delivery can be a normal part of the shipment journey.
Why has my Jifan Tracking stopped updating?
International packages can spend time travelling by air or sea without generating a new public scan. Customs clearance and transfer to the U.S. final-mile carrier can also create gaps between events. If the shipment remains unchanged well beyond the published timeframe for its service, contact the seller or Jifan for assistance.
What should I do if my Jifan package is delayed?
Compare the elapsed time with the published estimate for the specific Jifan service rather than another package. Check Tracking for customs or final-mile events and contact the seller if the shipment is significantly overdue. The sender can confirm the logistics channel and request an investigation through Jifan.
What should I do if Jifan Tracking says delivered but I did not receive my package?
Check whether a household member, neighbour, reception desk or other authorized recipient accepted the shipment. If UPS or another final-mile provider appears in Tracking, check that carrier's delivery information as well. If the package still cannot be located, notify the seller promptly and provide the Jifan waybill and final-mile tracking details.
Monthly Delivery Performance for Jifan – August 2026
Our comprehensive monthly delivery report for Jifan in August 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 CHNChina |  USAUnited States |
|
| CHN China |  ESPSpain |
|
| CHN China |  FRAFrance |
|
| CHN China |  AUTAustria |
|
| CHN China |  HRVCroatia |
|
| CHN China |  BGRBulgaria |
|
| CHN China |  ITAItaly |
|
| CHN China |  CANCanada |
|
| CHN China |  DEUGermany |
|
| CHN China |  NLDNetherlands |
|