AAA Cooper Transportation, commonly known as ACT, is an asset-based multi-regional transportation provider and an independent subsidiary of Knight-Swift Transportation Holdings. The carrier's roots extend through several long-established freight businesses, and the AAA Cooper Transportation name was adopted in 1975. On January 1, 2026, Midwest Motor Express and DHE Transportation transitioned to the AAA Cooper Transportation brand, creating a more unified LTL network.
Less-than-truckload transportation is a major part of the company's business. AAA Cooper Transportation describes LTL shipments as typically weighing between 50 and 10,000 pounds, with freight from multiple customers combined during transportation instead of each shipment requiring an entire trailer. Additional LTL options include inside pickup or delivery, liftgate service, notification before delivery, hazardous-material handling and protection-from-freezing services when applicable.
Beyond standard LTL freight, AAA Cooper Transportation offers dedicated contract carriage for customers requiring reserved transportation resources, along with truckload brokerage, managed logistics and fleet maintenance. Managed services include options such as port services, intermodal transportation and warehousing, while dedicated operations can support specialized routes, multi-stop truckloads, cross-docking, reverse logistics and other customized supply-chain requirements.
Technology is also integrated into the carrier's freight services. Customers can use online tools for Tracking, transit times, rate estimates, pickup requests and shipping documents, while registered users receive additional shipment information through the company's Workspace. AAA Cooper Transportation also provides EDI and web-service APIs for businesses that want shipment tracking and other transportation functions connected directly to their own systems.
How AAA Cooper Transportation shipment tracking works
To Track an AAA Cooper Transportation shipment with 4Tracking, enter the tracking number in the tracking field. 4Tracking will attempt to identify the carrier automatically; select AAA Cooper Transportation if necessary, press the Track button, and you will be redirected to the results page where the latest available package tracking events can be viewed.
AAA Cooper Transportation primarily identifies freight through a PRO number. Its official tracking systems can also retrieve shipment information using a Bill of Lading number or purchase-order number in supported account tools and APIs. Tracking results can include pickup information, origin and destination service centers, shipment status, package count, weight, arrival and departure scans, out-for-delivery activity, delivery time and the name of the person who signed for the freight when that information is available.
The carrier also offers Action Trac continuous visibility for LTL shipments. Its published information describes pre-pickup notifications when a pickup request is processed, assigned to a driver, when the driver is en route with an estimated arrival time and when pickup is completed. Continuous visibility can then provide location information as the shipment moves from pickup toward delivery.
AAA Cooper Transportation tracking number formats
AAA Cooper Transportation uses PRO numbers as a principal shipment identifier. Official tracking results and barcode-label pages show eight-digit numeric PRO examples such as 36029170, 36030717 and 72126202. These are genuine examples visible in the carrier's own systems, but AAA Cooper Transportation does not publish a public rule stating that every current or historical shipment identifier must always follow one single eight-digit format.
The company's tracking technology also supports BOL and PO references. If you receive several numbers from the shipper, use the PRO number first for normal package tracking when it is available. Do not remove digits or alter a reference simply to make it resemble an example; enter the identifier exactly as it appears on your freight documentation or shipping confirmation.
AAA Cooper Transportation delivery times and supported examples
Delivery time depends on the origin, destination, service type and whether the freight moves through direct service or another service arrangement. AAA Cooper Transportation provides a dedicated Transit Time tool that calculates estimated transit based on the shipment date and the origin and destination entered by the customer rather than publishing one universal delivery promise for every shipment.
The carrier's published service tools show direct-service transit categories ranging from 1 day through 7 or more days, depending on the lane. Official transit-time maps commonly identify direct-service examples of 1, 2, 3 and 4 or more days. The maps also explain that displayed transit times apply to the commercial zone of the relevant service center and that points outside that zone may require an additional day.
For eligible shipments requiring stronger timing commitments, AAA Cooper Transportation offers Action Guaranteed Day service. The current rules tariff states that this service is designed around the carrier's published standard transit-day schedule and must be requested on the Bill of Lading when the shipment is tendered. Because standard transit varies by lane, customers should use the carrier's transit-time calculation for the specific shipment rather than treating one example as a general delivery estimate.
How to contact AAA Cooper Transportation about shipment issues
If Tracking has stopped updating, first confirm that you entered the correct PRO, BOL or other shipment reference. Freight shipments may move between service centers before final delivery, so reviewing the latest arrival, departure or delivery event can help identify where the shipment is currently being handled.
AAA Cooper Transportation lists Customer Care at customercare@aaacooper.com and its main contact number as (334) 793-2284. When requesting help, provide the PRO number and any related BOL or PO number, together with the most recent Tracking status and a clear description of the problem. The carrier's website also provides service-center information that can be useful when the tracking record identifies a particular facility handling the shipment.
If the freight was arranged by a retailer, manufacturer, supplier or other shipper, contacting the sender can also help. The shipping customer may have account-level access to freight details, documents and service information that are not available to the recipient and can work with AAA Cooper Transportation when an investigation or delivery correction is required.
Frequently asked questions about AAA Cooper Transportation package tracking issues
Why is my AAA Cooper Transportation tracking number not showing results?
The number may have been entered incorrectly, the shipment may not yet have received its first operational scan, or you may be entering an order reference that is not accepted by the public tracker. Verify the PRO number with the sender and try package tracking again after the shipment has been processed.
What does an AAA Cooper Transportation PRO number look like?
Official AAA Cooper Transportation pages show numeric eight-digit PRO examples such as 36029170 and 36030717. However, the carrier does not publish a complete public specification guaranteeing that every identifier must follow exactly the same format, so always use the number supplied with your shipment documentation.
Can I Track an AAA Cooper Transportation shipment without a PRO number?
The company's registered-user tools and Tracking web services support shipment searches using PRO, BOL or PO numbers. Availability can depend on the tool and account access, so a PRO number remains the most useful reference to request from the sender when possible.
Why has my AAA Cooper Transportation shipment stopped updating between service centers?
An LTL shipment may travel through several handling points, and a new public event may not appear until the next arrival, departure or delivery scan is recorded. Continue checking Tracking and contact Customer Care if the shipment remains unchanged beyond the transit estimate for its lane.
How long does AAA Cooper Transportation delivery take?
There is no single delivery time for every shipment. The carrier's service tools display lane-specific transit periods that can range from 1 day to 7 or more days. Official maps also note that points outside a service center's commercial zone may require an additional day, so use the Transit Time tool for the shipment's specific route.
What is Action Trac?
Action Trac is AAA Cooper Transportation's enhanced visibility service for LTL freight. Published features include pre-pickup notifications and continuous shipment visibility from pickup through delivery, providing more detailed progress information than basic milestone Tracking alone.
What should I do if my AAA Cooper Transportation shipment is delayed?
Check the latest package tracking event, compare the shipment with its lane-specific transit estimate and verify the PRO number. If the shipment appears overdue or the status is unclear, contact AAA Cooper Transportation Customer Care at customercare@aaacooper.com or (334) 793-2284 and provide the shipment references and latest Tracking details.